The problem with workarounds is that they work: CCM Part 3 YT video

The problem with workarounds is that they work, so says Amy Edmondson. And some of the strongest evidence that a barrier/control is weak, can be found by exploring normal, daily work, which can reveal workarounds. In Part 3 of my Critical Control / Barrier series, I explore human factors & human performance within barrier systems.… Continue reading The problem with workarounds is that they work:…