Optimizing for the Wrong Metrics

I recently stumbled across Goodhart s Law: When a measure becomes a target, it ceases to be a good measure. The British economist Charles Goodhart originally framed this in a 1975 article on monetary policy, but it s an important watch-out for business today. When we optimize for a number instead of our true goal, we risk whatever we were trying to The post Optimizing for the Wrong Metrics first…