The Leadership Skill That Matters More Than IQ

It was 2020. The world had just flipped upside down, and Andrea Mancuso's older brother was in the ICU with COVID. Andrea had a master's in therapeutic intervention. Fourteen years as a school psychologist in the New York City public schools. A whole career built on clinical skills and helping people through hard things. And in those few days, she lost access to every bit of it. She was just…