Tracey’s Keepin’ It Real: Frank Brown and Tina Schlief on Customer Service, Communication, and the Dos and Don’ts of Doing Business

"The customer is always right" is a myth, says Minuteman Press Uptown owner Frank Brown. On this episode of Tracey's Keepin' It Real, Brown and consumer Tina Schlief join host Tracey Williams-Dillard for a candid conversation about customer service, communication and why Black-owned businesses need to stop offering discounts on request. The post Tracey’s Keepin’ It Real: Frank Brown and Tina…