LLMs Replace Caulk with Cream Cheese

Cream cheese is great on a bagel; it’s a pretty sorry replacement for caulk. They both fill holes in your wall just fine, but over time caulk hardens and cream cheese decays. The hidden cost of LLMs is that their best applications displace the process that build the institutional knowledge necessary to keep companies afloat. Two Examples End to end customer support automation. Let’s assume LLMs…