AUA: When Do Well-Meaning Checklists Turn Into Compliance Theater?

Every org has process that started as protection and calcified into performance: boxes we check to prove nothing bad happened, rather than to help good work happen. In this mini episode, Rodney and Sam respond to a listener trying to resist the "checklistification" of their org. They draw a line where good checklists turn bad and explore the limits for what checklists can—and can't—solve in your…