We’re gorging on borrowed trust and it’s going to cost us.

The trusted face is the mask, but the machine underneath doesn’t know when it’s wrong, and that’s exactly what you won’t check. The more we trust a name, the less we question the machine wearing it, and the more that name has to lose when the machine is confidently wrong. A few weeks ago my team spent an hour arguing about whether to lie to people. We were designing the onboarding for an AI…