Customer service, I won't miss you

Likening customer service to purgatory is extreme but it feels like it some days so I'm working with the melodrama. For many reasons, I'm in a much better situation than most. Still, this line of work can't be my life forever. At least, when I leave, I can say that the way I view customer-facing workers has shifted drastically. For the better. Don't get me wrong, sometimes they suck, sometimes I…