S5E8: What’s Next for the ATO Agent Phone Line?

Ruth Owen , the Taxation Ombudsman is back on Small Firm, Big Impact to unpack the findings of the recent review into the ATO's Registered Agent Phone Line. If you've ever faced long wait times, struggled to get the right advice, or wondered what's being done to improve your experience as a registered agent, this conversation is for you. Ruth shares what the review uncovered, the recommendations…