Faulty estimates, widespread losses: Inside San Francisco Chronicle reporters’ investigation of underinsurance and its impact

In this edition of We Mean Business: “How They Did It,” Ananya Bhargava interviews Megan Fan Munce and Susie Neilson about their recent award-winning investigation “ Burned .” This investigation highlights the systemic use of a flawed estimator tool, 360Value, that leaves homeowners drastically underinsured. The reporters showed that 360Value relies on outdated and incomplete data that…