Responding to United 93 in the Aftermath of 9/11 with Former Red Cross Volunteer Cynthia Defibaugh

On September 11, 2001, United Airlines Flight 93 crashed near Shanksville, Pennsylvania, after passengers fought back against the hijackers. In this interview, former Red Cross volunteer Cynthia Defibaugh shares her firsthand experiences responding to the crash in the aftermath of 9/11. We discuss her deployment to Shanksville, the work carried out by relief organizations, the memorials that were…