# 9-1-1 (audio feeds) — RSS Amplifier Recent posts from the 2 feeds in the RSS Amplifier directory that cover 9-1-1. Page: Feed: --- ## [Within the Trenches Ep 667](https://withinthetrenches.libsyn.com/within-the-trenches-ep-667) _2026-08-19 · Within the Trenches_ Episode 667 features Jen, a Dispatch Coordinator with Cass County Sheriff's Department, MI. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Jen's early influences and journey into public safety dispatching Evolution of technology and the dispatch center, from dot matrix printers to gaming monitors Handling critical and emotionally challenging calls and their long-term impact… [Listen](https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/withinthetrenches/wttep667.mp3?dest-id=129709) ## [Within the Trenches Ep 666](https://withinthetrenches.libsyn.com/within-the-trenches-ep-666) _2026-08-12 · Within the Trenches_ Episode 666 features a solo episode where we visit an archive of past 911 calls. This episode is sponsored by RapidSOS Episode topics – The origins of Within the Trenches and how the podcast was launched Breakdown and discussion of a disturbing family homicide 911 call Analyzing a deceptive 911 call where the caller is later revealed as the suspect The tension and fear of live home invasion calls… [Listen](https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/withinthetrenches/wttep666.mp3?dest-id=129709) ## [Within the Trenches Ep 665](https://withinthetrenches.libsyn.com/within-the-trenches-ep-665) _2026-08-07 · Within the Trenches_ Episode 665 features Jami, a 911 professional and peer support specialist at Lee Summit Fire, Missouri. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Why Jami originally planned to become a firefighter and chose to stay in dispatch The pivotal call that changed her career path and her advice on coping with tough calls How peer support has evolved in the industry and why it… [Listen](https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/withinthetrenches/wttep665.mp3?dest-id=129709) ## [Within the Trenches Ep 664](https://withinthetrenches.libsyn.com/within-the-trenches-ep-664) _2026-07-29 · Within the Trenches_ Episode 664 features a discussion from round 46 of the Dispatcher's Roundtable on Zero Suicide Kits, red flags, and much more with guest, Dawn Shumway. Episode topics – Practical tips for real suicide prevention and "zero suicide proofing" your support network The true look of struggle: why "happy" coworkers may actually be drowning Taking imperfect action: why showing up beats waiting for perfect… [Listen](https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/withinthetrenches/wttep664.mp3?dest-id=129709) ## [Within the Trenches Ep 663](https://withinthetrenches.libsyn.com/within-the-trenches-ep-663) _2026-07-24 · Within the Trenches_ Episode 663 features a solo episode where I revisit and celebrate the 13 year anniversary of my last day at Allegan County Central Dispatch in Michigan. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Ricardo recounts leaving his dispatch career after 13 years and what led to that decision Highlights from early podcasting days, including memorable conferences and media… [Listen](https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/withinthetrenches/wttep663.mp3?dest-id=129709) ## [Within the Trenches Ep 662](https://withinthetrenches.libsyn.com/within-the-trenches-ep-662) _2026-07-23 · Within the Trenches_ Episode 662 features Erica, a peer support specialist and CTO with Calhoun County Consolidated Dispatch Authority, MI. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Erica's journey from the ER to a 13-year dispatch career Training philosophy: building trust, sharing mistakes, and modernizing the culture Public education efforts and common 9-1-1 misconceptions Burnout,… [Listen](https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/withinthetrenches/wttep662.mp3?dest-id=129709) ## [Within the Trenches Ep 661](https://withinthetrenches.libsyn.com/within-the-trenches-ep-661) _2026-07-15 · Within the Trenches_ Episode 661 features a panel discussion from a recent Public Safety Showcase virtual event entitled, "Dispatcher Suicide: Breaking the Silence." Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Why dispatcher suicide remains a taboo topic in public safety What struggle really looks like among dispatchers Why it's easier for dispatchers to help others than themselves Practical… [Listen](https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/withinthetrenches/wttep661.mp3?dest-id=129709) ## [Within the Trenches Ep 660](https://withinthetrenches.libsyn.com/within-the-trenches-ep-660) _2026-06-27 · Within the Trenches_ Episode 660 features a panel discussion from a recent Public Safety Showcase virtual event covering AI Tech and mental health for 911 professionals. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The real impact of AI on dispatcher cognitive load and stress management Why wellness apps often fall short for frontline public safety professionals Balancing public perception… [Listen](https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/withinthetrenches/wttep660.mp3?dest-id=129709) ## [Within the Trenches Ep 659](https://withinthetrenches.libsyn.com/within-the-trenches-ep-659) _2026-06-16 · Within the Trenches_ Episode 659 features Donna, a 911 professional out of Texas. In this episode, we have a candid conversation on suicide in 911 dispatch. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The unseen trauma and emotional burdens shouldered by dispatchers Why dispatcher suicides remain under-recognized and rarely discussed What "struggle" actually looks like in the life of a… [Listen](https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/withinthetrenches/wttep659.mp3?dest-id=129709) ## [Within the Trenches Ep 658](https://withinthetrenches.libsyn.com/within-the-trenches-ep-658) _2026-06-10 · Within the Trenches_ Episode 658 is a solo episode where I discuss the top three things that I had to explain to friends, family, and callers about 911. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The truth about tracing 911 calls and caller location technology Why dispatchers ask so many questions during emergencies The realities of putting callers on hold and response times The… [Listen](https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/withinthetrenches/wttep658Final.mp3?dest-id=129709) ## [Never miss a game (Sponsored)](https://crawlproof.com/a/32xuzA5GzLbv) _2026-06-10 · **Sponsored**_ Follow any team; get an hour and one-minute web and email reminders. ## [On Scene First Ep. 53: Wes Jones, Rapid Deploy, Senior Customer Success Manager](https://soundcloud.com/onscenefirst/wesjones) _2025-10-02 · On Scene First with Tracy Eldridge_ We discuss his journey from public safety to the private sector and the evolution of RapidDeploy, now part of Motorola Solutions. They explore the company’s mission to bring cloud-based technology and innovative tools to emergency communications, highlighting the benefits of new features such as mapping and video, and discuss the recent Motorola acquisition. Wes also shares advice for those… [Listen](https://feeds.soundcloud.com/stream/2181115635-onscenefirst-wesjones.mp3) ## [On Scene First Ep 52: Tommy Bolin, FD Lieutenant](https://soundcloud.com/onscenefirst/tommybolin) _2025-03-08 · On Scene First with Tracy Eldridge_ On Scene First with Tracy Eldridge Episode 52 has dropped. Listen here: https://www.onscenefirst.com/podcast, or wherever you find your favorite podcasts! \*\*Suicide Tommy shared his journey of overcoming mental health struggles and becoming a mental health advocate, discussing his experiences with therapy and the importance of seeking help. He emphasized the need for better mental health support… [Listen](https://feeds.soundcloud.com/stream/2051393772-onscenefirst-tommybolin.mp3) ## [On Scene First Ep. 51: Reuben Ramirez, Executive Partner Success Manager at Versaterm](https://soundcloud.com/onscenefirst/reubenramirez) _2025-02-26 · On Scene First with Tracy Eldridge_ In this episode, Tracy Speaks to Reuben Ramirez, Executive Partner Success Manager at Versaterm. Reuben is dedicated to addressing first responders' challenges, particularly the critical importance of mental health support. During the conversation, he highlighted the urgent need for a cultural shift towards proactive mental health support within the first responder community. Reuben also… [Listen](https://feeds.soundcloud.com/stream/2042727692-onscenefirst-reubenramirez.mp3) ## [On Scene First Ep. 50: Daniel DeYear, Deputy Fire Chief (Ret)](https://soundcloud.com/onscenefirst/danieldeyear) _2025-02-18 · On Scene First with Tracy Eldridge_ In this episode, Tracy and Retired Deputy Fire Chief Daniel DeYear, with over 50 years of experience, discuss his career trajectory, the importance of mental health in public safety, and the importance of isolation. We also discuss the importance of service and community engagement in coping with the stresses of public safety roles. Special thanks to our Hero Sponsor, Squad Life! Visit… [Listen](https://feeds.soundcloud.com/stream/2037853640-onscenefirst-danieldeyear.mp3) ## [On Scene First Ep 48: Brodie Hinckley, Comms Director Maine DPS](https://soundcloud.com/onscenefirst/brodiehinckley) _2024-10-31 · On Scene First with Tracy Eldridge_ Tracy and Brodie Hinckley, Director of the Bureau of Emergency Communications for the Maine Department of Public Safety, talk about the importance of mental health support for dispatchers, including Brody's personal experience seeking therapy. Brody shares how he brought in a comfort dog named Baxter to support his team. They also discuss the upcoming Atlantic APCO conference that Brody is… [Listen](https://feeds.soundcloud.com/stream/1943882059-onscenefirst-brodiehinckley.mp3) ## [On Scene First Ep. 49: Barry Furey, Public Safety Executive](https://soundcloud.com/onscenefirst/barry-furey) _2024-10-30 · On Scene First with Tracy Eldridge_ On Scene First Ep. 49: Barry Furey, Public Safety Executive Tracy Eldridge and Barry Furey, Public Safety Executive, discuss the importance of work-life balance and mental health support for first responders, especially during times of crisis like the recent hurricanes. Burnout is a major issue in the 911 industry, with around 80% of centers being understaffed, leading to high stress and… [Listen](https://feeds.soundcloud.com/stream/1945358903-onscenefirst-barry-furey.mp3) ## [On Scene First Ep. 47: Officer Cory G. Owner, Squad Life](https://soundcloud.com/onscenefirst/coreyg) _2024-10-01 · On Scene First with Tracy Eldridge_ I had a WICKED awesome time speaking with one of the owners of Squad Life. Squad Life is a company owned by law enforcement and army veterans. As the On Scene First merchandise production and distribution partner that provides quality, custom-made products, fundraising and partnership opportunities, and phenomenal customer service, we are thrilled to share them with the rest of our public safety… [Listen](https://feeds.soundcloud.com/stream/1927161347-onscenefirst-coreyg.mp3)