Forecast The Work. Then Forecast The People.

Strategic plans are getting tested. Senior leaders are asking their teams to plug numbers into sprawling, multi-tab Excel files. Budgets are being arm-wrestled into place.

And Patient Support leaders are trying to figure out what they are actually going to need next year, what they can defend, and what somebody else is going to decide they should live without.

Across completely unrelated manufacturers, therapeutic areas and brands, I keep getting versions of the same question:

How many people are we going to need?

One of the stranger things about consulting in Patient Support is how often completely different engagements start to rhyme. I can be working with manufacturers in different therapeutic areas, with different mechanisms of action, different brands and completely different access challenges, and still find myself thinking, didn’t I just have this conversation last week?

Lately, that conversation has been about capacity. Can you help us model this? At what volume do we need to add p…