Three Consumer AI Anecdotes
Fewer AI theories, more field notes
The Drawing Board
The Drawing Board
Latest posts
REITs and Replacement Cost
Unpacking a tricky metric
Where are the Customers' Bots?
Will AI shopping agents have to imitate humans to do anything useful?
What's Driving Delivery Demand?
Underappreciated reasons for the current growth of delivery apps
Three Hard Lessons for Retail
What's really driving the comeback at Barnes & Noble?
What's Wrong with Hotel REITs?
Why has the REIT structure had such poor long-term returns in the hotel sector?
REITs are not Real Estate, Part Two
Where does the REIT sector go from here?
How to Think about Loyalty Marketing
Which companies are still creating value with points and rewards?
REITs are not Real Estate
What went wrong for the public REIT sector?
Five Great "Real Estate" Books
(For those of us who can't finish real estate books)
The Online Retail Swamp
Does the "enshittification" of online shopping even make sense from the business side?
What to do with AI hype
Where will AI first move the needle in the corporate world?
The Car Wash Bubble
How can we tell when a boom is tipping into a bubble, and it’s time to get out of the way?
The B2C Premium
Why does consumer-facing real estate outperform?
Amazon and Industrial Real Estate
Does Amazon's post-Covid warehouse contraction mean the end of the industrial boom?