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The Tomorrow's MSP® Podcast

Welcome to the Tomorrow’s MSP® Podcast: The Voice of the Medical Services Profession. Here, medical services professionals and industry experts contribute their voices about popular topics including the impacts of artificial intelligence, MSP core competencies, department advocacy, and more.

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Proud to Be an MSP Podcast Miniseries Episode 2

In this episode of the Proud to Be an MSP Podcast miniseries, host Amy Lyons, MBA, CPCS, CPMSM, FMSP, is joined by guests Amy Madden, CPCS, CPMSM; Teresa Pequeno, CPES; and Autumn Trimm, CPCS, who share their unique and unexpected journeys into MSP roles, highlighting that there is no single path into the field. The conversation explores how each guest first entered the profession, what they…

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Season 7, Episode 1: Introducing the NAMSS AI Task Force

In this episode of Tomorrow’s MSP Podcast, host Amy Lyons, MHA, CPCS, CPMSM, is joined by NAMSS AI Task Force members Susan Dubois, Chair, CPCS, CPMSM; Daniel Santos, CPCS, CPMSM; and Geneva Million, CPCS, CPMSM, for an insightful conversation on the growing role of artificial intelligence in the MSP profession. Our guests discuss how member feedback is shaping the task force’s priorities,…

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Season 6, Episode 6: Volunteerism in Healthcare and the Community

During the season of giving, guest host Teresa Saulnier, CPCS, CPMSM, is joined by Lisa Goodwin, MBA, CPCS, CPMSM; and Javay Walton for an inspiring conversation on volunteerism in healthcare and the broader community. Together, they share personal experiences and practical insights on how medical services professionals can give back — whether through small, meaningful acts or deeper, ongoing…

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Proud to Be an MSP Miniseries: Episode 1

Recorded live at the NAMSS 49th Educational Conference and Exhibition in Portland, Oregon, guest hosts Jennifer Dorais, MHA, CPMSM, CPCS, and Karen Vineyard, CPCS, CPMSM, sit down with April McKee, CPCS, CPMSM, and Michelle Hoffman for the debut episode of the Proud to Be an MSP podcast miniseries. Together, they share their career journeys, discuss overcoming challenges in the profession, and…

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Season 6, Episode 5: Shaping Tomorrow: Delegated Credentialing and Credentialing by Proxy in the MSP World

Live from the NAMSS 49th Educational Conference and Exhibition in Portland, Oregon, guest host Teresa Saulnier, CPCS, CPMSM, sits down with Jennifer Dorais, MHA, CPMSM, CPCS; and Karen Vineyard, CPCS, CPMSM, to talk all-things credentialing by proxy and delegated credentialing. Learn how these models are transforming the MSP profession, what implementation looks like in practice, and how MSPs are…

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S6, Episode 4: Partners in Excellence: The CMO and MSP Connection

Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, and guests DeLaine Christie, CPCS, CPMSM, FMSP; and Dr. Victor Vargas, MD, MBA, CPE, discuss the importance of a strong relationship between the CMO and MSP, what inspired DeLaine to pursue the FMSP designation, and how the collaboration between a CMO and MSP makes a tangible difference for medical staff and patients. https://www.namss.org/ |…

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S6, Episode 3: Credentialing by Proxy for Telemedicine Practitioners

Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, and guests Jennifer Dorais, MHA, CPMSM, CPCS; and Sarah Caldera discuss credentialing by proxy for telemedicine practitioners from the perspectives of the distant site and originating site. Jennifer and Sarah describe what credentialing by proxy is, the benefits of the practice, and how they worked collaboratively to create a successful program for…

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S6, Episode 2: Additional Pathways to State Licensure for IMGs

In this episode of the Tomorrow’s MSP® Podcast, host Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, and guests Liz Ingraham and Matt Shick discuss international medical graduates (IMGs) and their pathway to licensure in the U.S. Liz and Matt share insight on Educational Commission for Foreign Medical Graduates (ECFMG) certification and the important role of IMGs in U.S. healthcare. Tune in as they…

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S6, Episode 1: Navigating the Transition From Student to Practice

In this episode, host Alison Webster MBA, CPCS, CPMSM, CPHQ, FMSP, spoke with Rachael Kahny about her experience educating and preparing future medical practitioners on what to expect before they can begin practice. Get a behind-the-scenes look at her work with residents and new APP graduates, and learn more about the importance of ensuring healthcare workers are properly educated on credentialing…

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S5, Episode 6: Leading the Change for 2025

In this episode, NAMSS Secretary-Treasurer Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, spoke with NAMSS President Lisa Goodwin, MBA, CPCS, CPMSM; and Karen Claxton, MBA, CPCS, CPMSM, FMSP. As Lisa’s time as president draws to a close, she reflects on successes for NAMSS and new opportunities she embraced. As Karen prepares to step into the role of NAMSS President in 2025, she shares goals,…

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