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The Professional Services Pursuit

Our goal is simple: to give professional services leaders a place to go to be inspired and tap into expert advice, trends and best practices in our collective pursuit of excellence. From agencies to IT services and every PS organization in between, our hosts and guests will provide the insights you need to drive a resource first organization and do what you do best, only better. Hosted on Acast. See acast.com/privacy for more information.

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AI Is Everywhere. So Where Are the Business Results? w/ Dave Valliere

AI adoption is accelerating across professional services — but for many firms, the promised gains in growth, margins, and predictability have yet to materialize. In this episode of Pursuit Power Half Hour , Brent sits down with Dave Valliere, Founder and CEO of Form & Function Consulting, to explore what separates firms simply experimenting with AI from those positioned to turn it into a true…

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Ep. 122 - Why the Best AI Strategy Starts with Your People w/ Jamie Bykov-Brett

For years, AI conversations have centered on efficiency and automation, but what if that's asking the wrong question? In this episode, Banoo and AI strategist Jamie Bykov-Brett explore why the future of professional services won't be defined by replacing people, but by amplifying their expertise. From human-centric leadership to the rise of AI-human "centaur teams," this conversation challenges…

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Ep. 121 - TSIA on Outcome-Based Pricing: What Actually Works w/ Bo DiMuccio & Peter Fitzpatrick

In this episode of The Professional Services Pursuit, Kantata presents a special TSIA session exploring what outcome-based pricing really means and why most professional services firms misunderstand it. Peter Fitzpatrick, VP of Value Engineering at Kantata, and Bo DiMuccio, Distinguished VP of Professional Services Research at TSIA, explain the difference between outcome-aligned and fully…

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Ep. 120 - Outputs vs. Outcomes: Why AI Is Forcing Consulting to Reinvent Itself w/ Tom Rodenhauser

In this episode, Brent sits down with Tom Rodenhauser, Managing Partner at K2 Consulting Research, to discuss why AI is forcing consulting firms to rethink the way they create value. For decades, consulting firms have been paid for outputs — deliverables, implementations, and billable hours — with the assumption those outputs would drive meaningful business outcomes. But, that assumption is…

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Ep. 119 - Agent Sprawl: Why More AI Is Making Professional Services Harder w/ Michael Speranza & Sarah Edwards

In this episode of The Professional Services Pursuit , Brent sits down with Kantata CEO Michael Speranza and Chief Product Strategy Officer Sarah Edwards to explore a growing challenge facing professional services firms: AI sprawl. Michael and Sarah discuss why professional services require a different approach to AI — one built around business context, connected operations, and institutional…

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Ep. 118 - Managing Unpredictability in Projects by Closing the Scope-to-Delivery Gap w/ Anish Udayakumar

In this episode, we explore how professional services organizations can reduce project unpredictability by closing the gap between scoping, pricing, and delivery. Banoo sits down with Anish Udayakumar, Senior Vice President of Product Management and Customer Experience at Provus, for a thoughtful conversation on why projects that start with strong plans and healthy margins often end up facing…

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Ep. 117 - The 3 Shifts That Will Make or Break Consulting Firms in 2026 w/ Sarah Edwards

In this episode, Brent sits down with Sarah Edwards, Kantata’s Chief Product Strategy Officer, for a practical look at why consulting firms can no longer rely on headcount-driven growth — and how AI is reshaping the traditional talent pyramid. Together, they break down the three critical shifts redefining consulting — and what leaders need to prioritize now to activate smarter resourcing, pricing,…

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Ep. 116 - From Dependency to Autonomy: Consulting Rewired w/ Sarah Edwards & James Cawthorne

In this episode we share a conversation from a recent Leaders in Consulting podcast, where Kantata’s Chief Product Strategy Officer, Sarah Edwards, sits down with James Cawthorne, CEO of FOIL. At the center of the discussion is a shift every services leader is starting to feel: clients no longer want dependency — they want independence. James makes the case for “autonomic consulting” — a model…

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Ep. 115 - SaaS Is Under Fire: Who Survives the AI Shift, and Why It Matters for Services Leaders w/ Michael Speranza

AI isn’t just disrupting SaaS, it’s forcing a fundamental rethink of what software is actually worth. In this episode, Brent sits down with Kantata CEO Michael Speranza to unpack the growing tension across the market: buyers questioning why they should pay for software they think AI can build, and boards pushing leaders to prove long-term, defensible value. The conversation goes beyond the hype to…

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Ep. 114 - Women’s History Month: 3 Women, 3 Paths to Leadership and Impact w/ Lauren Langston, Jennifer Schutz and Melissa Korzun

In honor of Women’s History Month, this episode features three very accomplished female leaders — Jennifer Schutz, Lauren Langston, and Melissa Korzun — sharing candid insights on their career journeys, pivotal moments, and the mindset shifts behind their success. The conversation highlights how growth comes not from linear paths, but from embracing opportunity, building confidence, and leading…

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Ep. 113 - Operationalizing AI in Consulting: Governance, Talent Shifts & the Move to Outcome-Based Pricing w/Tom Rodenhauser

AI is no longer a futuristic add-on for consulting firms, it’s reshaping how firms operate, price, hire, and deliver outcomes. In this episode Brent sits down with Tom Rodenhauser of K2 Consulting Research (formerly Kennedy Intelligence) to unpack what’s actually happening inside consulting firms as they operationalize AI. From boutique firms building knowledge engines that rival global players,…

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