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The Josh Bersin Company

Insights on Corporate Talent, Learning, AI, and HR Technology. I discuss new research on all areas of management, leadership, economics, and HR, informed by our proprietary research and deep discussions with clients, vendors, and technology providers. We also publish interviews and case studies from some of the most fascinating and innovative leaders in HR and business.

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Does AI Have Consciousness?

This week I wade into a global philosophical debate about whether advanced AI systems have consciousness. In other words, are they aware of their feelings and do they truly reflect on their own thoughts? Well we do know that LLM-based AI systems do “talk to themselves,” as new Anthropic has been studying in the J-Space . We also know that AI bots mimic feelings quite well and they try to tape into…

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The New, Post-AI, World Of Employment: How Everything Has Changed

I’ve been talking with hundreds of companies about AI and employee issues, and in many ways the entire world of HR, management, and leadership has changed. Employers are worried about job redesign, AI solutions, skills, and strategic of high-volume hiring. They’re slowing the hiring process, trying to be more strategic about growth, with a frenzied push for productivity. And that word means…

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The Messy World of AI-Powered Recruiting Where Nobody Is Happy

AI-powered recruiting has so much potential, yet job seekers, recruiters, and executives remain frustrated. This massive $100+ billion market is filled with AI systems that work very well, yet as you’ll hear, this market is still immature. Not only are job seekers increasingly frustrated with their difficulty finding a job, employers are complaining that they’re flooded with fraudulent resumes.…

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Workday, Zuckerberg, Galileo, and Frontline Work

Today I discuss Workday and the potential Silver Lake buyout, Meta’s personal AI strategy and it’s potential for business, update on Galileo, and our new research on frontline work. Most of today’s podcast is “analyst perspectives” but lots of direction is now clear. The GHRE Global HR Excellence masterclass starts in September: if you want a 12 week in-depth “Masters Degree” level dive into HR,…

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Despite Massive AI Spending, HR Jobs Are Booming. What's Up?

The job market is changing in unpredictable ways. Human Resources, a profession often considered optional and filled with bureaucracy, has been a target for AI disruption. Yet when you look at the numbers, HR job postings are growing faster than overall US employment. ( details here .) What’s happening and why this strange trend? As I discuss in this podcast, we’re now seeing the Superworker…

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Why Vertical and Domain Specific AI is the Biggest Business Opportunity of Them All.

As AI experts leave Google and new startups emerge, engineers are consumed with Superintelligence: building models that can reason, learn, and capture “all the world’s knowledge.” While model evolution is important, I believe we’re going in a different direction: toward vertical, domain and company specific AI that exponentially builds proprietary (not general) knowledge. In this podcast, I…

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Living A High Agency Life: How Should Companies Respond?

The word of the decade is “Agency” – giving each of us the power, tools, and opportunity to do what we want with our life, jobs, and careers. This new buzzword, now one of the top memes in politics, has been coming for many years. In this podcast I discuss the 50+ year of history in the “decoupling” of workers from companies, and how our newfound AI-powered Agency brings benefits and risks. As…

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Elon Musk Believes AI Will Exceed Human Intelligence In Five Years. Here's Why I Disagree.

The word “intelligence” is a loaded word. Here’s what Elon Musk said to the Economist last week: “I think AI may exceed the sum of human intelligence in around five years. There really won’t be anything that AI can’t do better than humans, apart from being human, perhaps.” Well “being human” is what intelligence is all about. So I read up on how Aristotle, Descartes, Kant, James, and many of the…

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Open Source Models: An Exciting New Business Model For Enterprise AI

New names: Kimi K3, Llama, Nemotron, Mistral, Cohere, Deepseek, Phi-4 – these are just a few of the fast-growing open source models from major AI providers. These systems threaten the business models and financial plans of OpenAI, Anthropic, Google, and X.ai. They perform at levels close to Frontier models and the can run up to five-times cheaper on a variety of hardware platforms. What is the…

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How People & Culture Accelerate Growth and Innovation at SharkNinja, Elizabeth Norberg.

SharkNinja is one of the most fascinating, innovative, high-performing companies I’ve seen. Elizabeth Norberg , the People and Culture leader, is also one of the most interesting CHROs I’ve met. So with that introduction, I urge you to take some time to listen. There’s a lot to learn here, but overall this is a story about a company and set of people strategies that work together to accelerate…

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The AI Jailbreak, Implications for Business Agents, And Skills Model for Users of AI

This week we learned of OpenAI’s Jailbreak security breach , which opens the door to many new issues with enterprise AI and HR 2030. This week, following up on the introduction of SHL’s Superworker AI assessment , I dig into the implications of this new AI behavior and discuss the five major “skills” or capabilities we need to build AI mastery among business users. As you’ll hear, AI Agents are…

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New SHL Assessment Identifies Skills For AI-Ready Workforce

SHL, one of the pioneers in industrial and psychological assessment, has now built a new instrument to assess an individual’s readiness for AI. Sara Gutierrez , Chief Science Officer at SHL, explains how SHL is addressing this challenge. Drawing on SHL’s 45-plus years of talent intelligence and behavioral science and a large study of millions of data points, Sara introduces a skills model built on…

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