Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation,…
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What if resilience isn’t about powering through, pushing harder, or staying unbreakable but about knowing how to bend, recalibrate, and return to center without losing yourself in the process? That question sits at the heart of my conversation with Dr. Ute Liersch, a German psychologist, leadership coach, and resilience expert who works with high-performing leaders, especially those navigating…
While many leaders want to lead with empathy, they often fail to translate that desire into actionable decisions. Today, Maria discusses the distinction between intention and decision and highlights the importance of making–and committing–to those decisions that lead to tangible changes. She also emphasizes the urgency of making the most of the opportunities we have today, not waiting for what…
In a world racing toward smarter machines, empathy speakers and authors Rob Volpe and Maria Ross get curious in this limited subseries about what only humans can feel, do, and be — and why that's our greatest competitive advantage. Enjoy this limited subseries here on The Empathy Edge. Synthesis, Contradictions & What We Actually Want to Protect Rob and Maria started this subseries with a single…
They say “It takes a village.” But how do you build it? For all our technology, tools, and ways to stay “connected,” many of us are feeling more isolated than ever. And that lack of connection is showing up everywhere. Florence Ann Romano believes the answer isn’t doing more; it’s rebuilding what we’ve lost. Florence Ann is a highly sought-after keynote speaker and author. Her work has been…
In a world racing toward smarter machines, empathy speakers and authors Rob Volpe and Maria Ross get curious in this limited subseries about what only humans can feel, do, and be — and why that's our greatest competitive advantage. Enjoy this limited subseries here on The Empathy Edge. Morality, Conscience, Storytelling & Community Where does our sense of right and wrong actually come from? Maria…
What if the secret to a more fulfilling life (and a more effective leadership style) isn't productivity or strategy, but connection? My guest today is Dr. Adam Dorsay, a licensed psychologist and executive coach in Silicon Valley, where he works with high-achieving professionals, executives, entrepreneurs, and even professional athletes. He's the host of the award-winning SuperPsyched podcast and…
In a world racing toward smarter machines, empathy speakers and authors Rob Volpe and Maria Ross get curious in this limited subseries about what only humans can feel, do, and be — and why that's our greatest competitive advantage. Enjoy this limited subseries here on The Empathy Edge. Aspiration, Hope, Free Will & the Future-Oriented Mind Humans don't just live in the present. We imagine futures…
We are more connected and lonelier than ever. That paradox is shaping not just our personal lives, but our workplaces, our leadership, and our long-term well-being. And if we don’t address it intentionally, loneliness becomes more than a social issue; it becomes a business risk. Today, welcome back Dr. Tracy Brower, who has spent her career studying exactly this intersection of community,…
In a world racing toward smarter machines, empathy speakers and authors Rob Volpe and Maria Ross get curious in this limited subseries about what only humans can feel, do, and be — and why that's our greatest competitive advantage. Enjoy this limited subseries here on The Empathy Edge. Is being vulnerable and admitting mistakes part of being human? Antonio Damasio is a professor at USC, not…
Connection isn't a nice-to-have. It is the thing - the whole thing. And right now, in a world that seems to be working overtime to divide us, finding our people and building our communities might just be the most radical, most hopeful, and frankly most strategic thing we can do. Maria discusses the importance of connection and hope in this divided world, emphasizing community and collaboration as…
