Mark C. Thompson is the World's #1 CEO Coach and a New York Times bestselling author. Mark consults and coaches executives for Fortune 500 and Global Fortune 1000 companies. Forbes called Mark one of “America’s Top Venture Investors with the ‘Midas Touch'." Formerly Charles Schwab's Chief of Staff and Chief Customer Experience Officer, Mark was the Executive Producer of Schwab.com which today has assets over $2.4 Trillion. He is a Co‐Founder of Sir Richard Branson’s Entrepreneurship Centres and…
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Some brands do not just build hotels, they build a philosophy of service. In my latest CEO Series conversation, I sat down with Saurabh Tiwari of Taj Hotels in the Middle East to explore “Tajness” the idea that every guest is treated as God. From iconic palaces in India to Taj Exotica on Palm Jumeirah, their wow factor is not only architecture, it is a culture of anticipation, generosity, and…
The strongest CEOs I know are not solo heroes, they are master builders of high trust teams. In my recent Chief Executive Summit conversation with London Business School’s Dean, Sergei Guriev, we explored why complexity, speed, and radical transparency make shared leadership more important than ever: clarity of purpose, visible decision making, and the courage to be transparent about trade offs…
Most leaders get one big act. Enrique Lores is now on his second. With Enrique stepping in as CEO of PayPal, I am reminded of the first time I watched him reinvent a giant, legacy business at HP. Thirty years in, he was still acting like a curious young engineer in that famous garage, willing to obsolete his own “successful” product with a better one. When I asked him what he wished he had known…
When people feel short on time, resources, clarity, or support, the instinct is often to pull inward, protect territory, and stop investing in teamwork. But what if scarcity could strengthen collaboration? That’s exactly what I explore in my latest podcast conversation with Dr. Kelly Goldsmith, a Professor of Marketing at Vanderbilt University’s Owen Graduate School of Management who studies how…
When your life depends on getting things your way, collaboration can seem impossible. In times of crisis, gathering evidence, considering others’ needs or listening often give way to fear and urgency. Yet, in the middle of life and death droughts in Chad, Hindou Oumarou Ibrahim - President of the Indigenous Peoples Association, found ways to improve the communication and collaboration of these…
Ryan McGarva | Mercedes F1 team by Mark C. Thompson
Join Mark and co-host Jacquelyn Lane, President and Co-founder of 100 Coaches Agency, for a powerful episode of the Chief Executive Summit featuring Klaus Kleinfeld, former Chairman and CEO of Alcoa and former CEO of Siemens AG. Klaus shares insights from his global leadership journey and his new book, Leading to Thrive, offering a fresh framework for sustainable success. Key takeaways: •…
This week on the Chief Executive Summit, we’re joined by Barbara Humpton, CEO of Siemens USA, and co-host Scott Osman, Founder and CEO of 100 Coaches Agency. Barbara reflects on the setbacks that shaped her path to CEO and how optimism, humility, and mission-driven leadership have guided her journey. Key takeaways: * Her “worst day” opened the door to her best opportunity * The importance of…
Join Mark for a fascinating look back at one of the most visionary conversations from our archives, featuring Steve Jobs, then Chairman and CEO of Pixar Animation Studios and interim CEO of Apple. In this rare dialogue, Steve shares his reflections on building Pixar into what he described as "the second great animation studio in the world." He dives into the power of blending creative genius with…
Join Mark for the latest episode of the Chief Executive Summit, featuring Asheesh Advani, CEO of Junior Achievement Worldwide and co-author of Modern Achievement. Order Modern Achievement: https://a.co/d/eGHXedC Watch now: https://www.chiefexecutivealliance.com/post/cea-summit-asheesh-advani-ja-worldwide Asheesh leads an organization that impacts over 15 million young people annually across 118…
