How do you build a single, standardized drug diversion program across a large health system when every hospital, infusion center, and outpatient location has developed its own processes?
In this episode of Drug Diversion Insights, Terri welcomes Deepika Nayyar, Network Manager of Pharmacy Quality, Compliance, and Accreditation at Hackensack Meridian Health, to discuss the real-world challenges of implementing a system-wide diversion prevention program across diverse care settings.
Deepika shares how her team evaluated existing practices, established baseline standards, and created a consistent approach to diversion prevention while recognizing the unique operational needs of inpatient hospitals, outpatient pharmacies, and infusion centers.
The conversation also explores an often-overlooked area of diversion monitoring: medications with abuse potential that are not controlled substances. These medications frequently fall outside the capabilities of traditional diversion monitoring software, creating risks that require additional oversight, clinical expertise, and thoughtful auditing.
In this episode, you'll learn:
How to standardize a diversion program across multiple healthcare facilities
Why diversion monitoring differs between inpatient and outpatient settings
Strategies for monitoring medications with abuse potential beyond controlled substances
The limitations of current diversion software and analytics
Data elements that could improve diversion detection
How medication safety and sterile compounding experience strengthen diversion prevention efforts
Practical lessons from leading pharmacy quality, compliance, and accreditation across a large health system
Whether you're a pharmacy leader, diversion specialist, compliance professional, medication safety officer, or healthcare executive, this episode provides practical insights for building a stronger, more consistent diversion prevention program.
Technology plays an important role—but successful diversion prevention still depends on strong processes, critical thinking, and a culture of accountability.
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