11/11/2025
Amenitiz raises $45M to fuel AI product growth and market expansion
Hospitality tech platform Amenitiz has landed $45M in a mix of Series B funding and financing. The latest funding round was lead by Spanish venture capital firm Kfund through Leadwind, with participation from Thayer Ventures and Columbia Lake Partners. The Barcelona-based startup provides operating systems for independent hoteliers and said the funding will help expand across Europe and launch new products, highlighting AI-driven product innovation as a goal. Read More
11/17/2025
Edeyans Secures ¥6.7B ($43.12M) in Series B Funding for Hotel Room Cleaning DX
Edeyans, provider of hotel room cleaning services and the AI SaaS “Jtas,” has secured ¥6.7B ($43.12M) in Series B funding. Jtas is an AI SaaS that advances the digital standardization of hotel operations. In addition to room cleaning planning and progress management, it visualizes and streamlines back-office tasks like inventory management, facility inspections, and maintenance. Jtas stands out for its dual offering of technology and on-site operations through its room cleaning operations. Edeyans hopes to eventually evolve into the “standard OS of the hotel industry.” Read More
11/14/2025
Hotel operating platform MAIC secures €1M ($1.16M) for international expansion
Hotel operating platform MAIC has received just over €1M ($1.16M) in funding, the company confirmed. The funding round was led by Expon Capital with participation from LBAN and other private investors. Luxembourg-based MAIC said the capital will be used to “support the company’s international scale-up” and provide product capabilities for independent hotels and multi-property groups. Currently, MAIC operates in nine countries. Read More
11/18/2025
Shiji introduces Infrasys POS Move to take hotel service beyond the workstation
Infrasys POS Move introduces Shiji’s vision for mobile, guest-first hospitality, empowering hotels to bring technology and processes wherever the guest needs them. Shiji, the global hospitality technology leader, announced the next step in its vision for a mobile extension of Shiji’s solutions, designed to reshape how hotel technology works by taking service beyond the counter. The new framework empowers hotel associates with the flexibility to serve guests from anywhere on property without needing to return to fixed workstations. Read More
11/17/2025
Cloudbeds and HTS (Hopper Technology Solutions) Announce Industry-First Collaboration
Cloudbeds, the intelligent unified platform powering hotel growth, and HTS (Hopper Technology Solutions), a leading global travel technology platform with unique fintech solutions, announced a groundbreaking partnership that makes HTS’ innovative Cancel for Any Reason (CFAR) feature, available to independent hoteliers for the first time. This industry-first collaboration provides Cloudbeds’ global network of customers with a powerful competitive edge, unlocking new revenue streams and delivering unprecedented flexibility to travelers. Read More
11/10/2025
Cloudbeds Launches New Preferred Partner Program to Connect Hoteliers with Technology Solutions
Cloudbeds announced the launch of its Preferred Partner Program. This new initiative recognizes and rewards partners who demonstrate proven adoption, reliability, and measurable business impact, bringing even more value to hoteliers across the globe. The program makes it easier for hoteliers to identify and implement trusted technology solutions that have been vetted for quality, reliability, and proven results to streamline technology decisions and accelerate business growth. Read More
11/12/2025
How conversational AI is reshaping the hotel guest experience
Conversational AI tools can help reduce stress, boost guest satisfaction and increase loyalty and referral rates, according to Infobip’s Ethan Gustav. Hotels today are in a high-stress position. Customer expectations have never been higher: Anything short of perfection risks alienating a customer and sending them straight to a competitor for their next stay. Worse yet, a bad experience has potential ramifications far beyond the individual customer – as we know, there are few industries more vulnerable to negative reviews than hospitality. Read More
11/17/2025
From InnQuest to roommaster - A New Era of Unified, AI-Driven Hospitality Technology Begins
A familiar name in hospitality technology is stepping into clearer focus. roommaster, previously known as InnQuest, unveiled its company rebrand alongside the integration of AI-based Revenue Management Software and an AI Call Agent, marking a strategic evolution from trusted legacy system to modern, unified platform for independent hoteliers. roommaster represents the future of hospitality – one that’s smarter, more connected, and far simpler, according to CEO Rachel Douglas. “We’re not just evolving our brand; we’re doubling down on our commitment to simplify hospitality through great technology that works the way hoteliers think.” Read More
11/11/2025
Kayana Launches “Hospitality Tech in a Box” - A Game-Changing Integrated Platform for Hospitality Businesses
For just £999 ($1313) and £99 ($130) a month, hospitality businesses can acquire a comprehensive technology suite to manage their operations. Kayana’s all-in-one solution unifies ordering, payments, kitchen processes, and staff management into a single, integrated ecosystem. Kayana, a leading provider of hospitality technology solutions, announces the launch of its flagship offering: Hospitality Tech in a Box. Designed for restaurants, cafés, bars, and growing hospitality chains, the solution delivers front-to-back operations, payments, ordering, and analytics - all from a single partner and platform. Read More
11/14/2025
Beyond the Bed: Rethinking Guestrooms for the Year 2075
Based on focus groups at HITEC 2025 – the largest global hospitality tech show – industry leaders envision “The Guestroom of 2075” to be shaped by four key themes: AI-driven adaptive bedrooms that anticipate guest needs; design embracing biophilia, sustainability, and sensory wellness; a labor model blending robotic automation with personalized human service; and guestrooms as cultural and behavioral spaces, blending local flavor and guest-specific storytelling. Seamless integration of advanced technology, wellness, privacy, and ethical data practices will define future rooms, with hotels leading that embrace innovation and responsible data handling. Read More
11/14/2025
TBO Tek Acquires Classic Vacations for $125M, Reports $4.5B Gross Booking Value
TBO Tek, a B2B travel-tech platform, has reached $4.5 billion in gross booking value. The company operates in over 150 countries and has experienced double-digit growth in its supplier and buyer base. TBO Tek is investing in AI-powered dynamic packaging and API integrations to drive future growth. The company aims for 25-30% annual revenue growth from FY26 onwards. TBO Tek acquired Classic Vacations for $125 million, expanding its presence in the North American luxury travel market. The company’s global expansion strategy has resulted in a diverse geographical revenue mix across APAC, Europe, Latin America, North America, and Africa. Read More
11/11/2025
Grab to invest $60M in remote driving tech company Vay
Grab is expanding its presence in the autonomous and remote driving space by investing in Vay. The Singapore-based superapp has signed definitive agreements to invest $60 million in cash in Berlin-based Vay, a remote driving technology provider. Once the deal closes, Grab will have a minority stake in Vay. Earlier this year, Grab announced partnerships with May Mobility and WeRide to launch autonomous services across Southeast Asia. Read More
11/07/2025
RateGain acquires Sojern, strengthens AI-led global travel tech leadership
According to the company, the integration of Sojern’s capabilities will allow travel and hospitality brands to connect marketing, distribution, and revenue decisions through an AI-driven platform that enhances multichannel demand generation, accurate pricing intelligence, and personalized traveler engagement at scale. Sojern, founded in 2007 and headquartered in San Francisco, is a marketing platform purpose-built for the hospitality industry. Read More
11/11/2025
Asian travel platform Klook is filing for a New York IPO
Klook, a Hong Kong- and Singapore-based travel booking company, is filing for an initial public offering in New York, showing that despite the events of the past year, the U.S. remains a top listing destination for Asian companies. The company, founded in 2014 by Ethan Lin and Eric Gnock Fah, claims to be the largest experience booking platform in Asia by gross transaction volume, with 65 million experiences booked in the twelve months ending Sept. 30. Read More
11/13/2025
AI at sea: How cruise lines are turning generative tech into practical tools
Cruise lines are rapidly adopting AI to enhance operations and customer experience. Virgin Voyages partnered with Google Cloud to deploy 50 AI agents for hyper-personalized marketing, cutting campaign creation time by 40% and boosting sales 28%. Royal Caribbean uses AI for guest personalization and digital engagement, achieving record onboard sales.HX Expeditions and Versori employ AI-powered process automation to streamline data integration, reducing manual tasks. While industry leaders highlight new efficiencies, they also emphasize the need for human oversight to manage AI errors and maintain trust in guest-facing applications. Read More
11/03/2025
How Will Juniper Group’s Latest Acquisition of Inspiretec Completely Revolutionize Travel Technology?
In a significant development within the travel tech sector, Juniper Group has successfully acquired Inspiretec, a well-known software platform based in Cardiff, Wales. Financial terms of the acquisition have not been disclosed. Inspiretec, which was founded in 1995, is recognized for its innovative reservation systems, CRM solutions, and other digital tools tailored for travel agencies and tour operators. Through this acquisition, Juniper Group intends to expand its product offerings, while enhancing its overall connectivity within the travel industry. Read More
11/11/2025
The future of agentic payments in travel
The world is inching closer to end-to-end AI-powered travel booking in chat, and the payments layer is essential to achieving that goal. In September, Stripe and OpenAI announced “Instant Checkout” within ChatGPT, powered by a co-developed, merchant-friendly open-standard called “Agentic Commerce Protocol.” “By co-developing the Agentic Commerce Protocol with Stripe, we’re making it possible for businesses of all sizes to meet people where they are—and for shoppers to complete purchases seamlessly in conversation,” Fidji Simo, CEO of applications for OpenAI, said in a release. Read More
11/17/2025
A snapshot of AI developments in travel in 2025
AI initiatives have come thick and fast in the travel industry over the course of 2025. Consumer-facing solutions covering all parts of the traveler experience and B2B tools helping companies show-up on the AI platforms are all vying for attention. In the background, travel technology providers are scrambling to create solutions to help travel brands drive efficiency, as well as be seen on AI platforms. Read More
11/16/2025
Dubai Unveils 2026 Aerial Taxi Network with Four Strategic Vertiports
Dubai is moving closer to operating one of the world’s earliest urban aerial taxi networks, with commercial services planned for 2026. The city has identified four strategic vertiport locations to support electric vertical take-off and landing (eVTOL) flights, marking a significant shift toward faster, cleaner and more efficient urban mobility. The aerial taxi initiative is led by Dubai’s Roads and Transport Authority. Recent crewed test flights of electric aircraft have demonstrated the system’s readiness for commercial use. The project aims to ease road congestion, improve connectivity and position Dubai as a global pioneer in next-generation transport. Read More
11/12/2025
The future of travel belongs to AI
The tourism sector, which has always been a champion of cultural exchanges, memory-making, and economic development, is now going through a radical change. Technology, right at the center, is not only changing the way we buy travel but also the way we experience it. The travel industry has gone through a complete yet subtle transformation powered by AI, VR, data, and personalization, which are the main factors prioritized: ease, speed, and engagement. Read More
11/07/2025
Sweetgreen Sells Restaurant Robotics Arm to Wonder for $186M
Sweetgreen has reportedly reached an agreement to sell its robotics subsidiary, Spyce, to Wonder in a deal valued at roughly $186 million. Launched in 2018 and revamped with new technology two years later, Spyce employes automated cooking system, a dynamic, customizable menu and in-house delivery. The sale reportedly includes $100 million in cash and an additional $86.4 million in Wonder’s preferred shares. Spyce, which Sweetgreen acquired in 2021, developed the automated “Infinite Kitchen” technology used in the company’s growing number of robotic makeline restaurants. Read More
11/13/2025
Kitchen United Raises $100M Series C for Tech Hub
Ghost kitchen and restaurant technology hub Kitchen United raised $100 million in a Series C funding round to further evolve its multi-concept ordering technology platform currently being used by Burger King, Popeyes, Panera Bread, Wingstop, Brinker International and many others. Kitchen United has approximately 200 operational kitchens across 20 regions using its proprietary technology. It plans to expand its technological and physical presence as it continues unveiling initiatives, including grocery collaborations with Kroger and at Simon properties nationwide. Read More
11/13/2025
Sunday’s $21M Series B And Its Global Race To Transform Restaurant Payments
For decades, that final ten-minute purgatory at the end of a meal has frustrated guests and slowed servers. Now, a restaurateur-founded startup called sunday wants to make that pain point disappear — and investors are buying in. The Atlanta-based payment platform, created by hospitality veterans who lived the inefficiency firsthand, has raised a $21 million Series B led by DST Global Partners. The fresh capital will accelerate U.S. expansion and solidify sunday’s position as one of the fastest-growing hospitality fintechs worldwide. Read More
11/06/2025
Appetronix raises $6M to scale robotic kitchens: ‘Quick service is going to get more and more automated’
Robotic kitchen startup Appetronix raised a $6 million seed plus round led by Donatos Pizza founder Jim Grote, the Grote family, and AlleyCorp, taking its total funding to $10 million. Founded in 2020 by Nipun Sharma, Appetronix recently launched an automated pizza kitchen at Columbus International Airport with Donatos, a premium pizza chain with 460+ locations across the US. Read More
11/03/2025
Uber and Toast Roll Out Tech Offerings for Restaurants
Uber is expanding on its four-year-old partnership with restaurant technology platform Toast. Starting in the U.S. and Canada, “Toast and Uber will deepen their integration to deliver innovations designed to help restaurants better manage digital ordering operations, enhance the guest experience, and grow sales,” the companies said in a Monday (Nov. 4) news release. Read More
11/04/2025
How Circus AI Cooking Robots Reduce Operational Costs by 95%
REWE West and Circus have teamed up to bring robotic chefs to supermarkets, increasing efficiency and cutting operational costs. Automation in retail has increased dramatically over the years, from robot bag packers to AI trolleys, with the intention of boosting efficiency and reducing labor costs. In the latest move for automation, REWE West is launching ‘Fresh & Smart’, a new shipping experience led by the world’s first autonomous nutrition system. Read More
11/17/2025
How Kyrgyzstan’s Fastest-Growing Restaurant Tech Startup Is Revolutionizing Dining
Bishkek has long been known for its vibrant restaurant scene. Now the sector is implementing innovations, making the lives of its customers even easier. Meet Pai, the Kyrgyz startup serving as a digital concierge between restaurants and their customers. “In Kazakhstan, I saw a product where you could pay your bill right at your table with two taps and leave without interacting with the staff. That’s when I realized you could build a whole world around this, turning every interaction between a guest and an establishment into a digital experience,” says Ehrlan Zholdosh, CEO and Co-Founder of Pai. Read More
11/05/2025
SPICE launches in Saudi Arabia to reshape restaurant funding across the GCC
SPICE, a premium dining and restaurant-tech platform, has officially launched in Saudi Arabia, introducing a new model for restaurant funding and growth across the Kingdom and the GCC. The platform pioneers a concept it calls “Dining Capital”, providing restaurants with upfront, non-dilutive, non-debt funding repaid through diners, not loans or equity. Through its premium app, SPICE connects high-value guests to curated restaurants, simplifies reservations, personalizes experiences, and offers exclusive rewards. Read More
11/13/2025
The 2026 Tech Forecast: Why Voice AI Will Become Mission-Critical for Independent Restaurants
Over the next 12 months, voice AI will shift from “nice-to-have” to essential infrastructure for independent and small multi-unit restaurants. We’re seeing independents and operators with 1-10 locations move faster on voice AI adoption than large enterprise chains. The average annual restaurant industry turnover rate is 79.6 percent, and 45% of operators report they don’t have enough staff. Read More
11/05/2025
Hostie Announces Strategic Integration with OpenTable to Enhance Guest Communication and Operational Efficiency
Hostie, an AI-powered communications platform built to enhance human connections in hospitality, today announced a strategic integration with OpenTable, a global leader in restaurant tech. Live now, the collaboration enables restaurants using both platforms to automate diner calls, enhance operational efficiency, and handle reservations seamlessly using AI-powered voice technology. Read More
11/12/2025
Kea AI unveils text-message ordering for restaurants
Kea AI, a provider of restaurant Voice AI, has launched Text AI, a conversational messaging feature allowing restaurant guests to interact directly with the business via text message. Text AI brings all the capabilities of Kea’s Voice AI — including placing orders, asking menu questions and paying for meals — to a simple, two-way text conversation, according to John Merrells, chief technology officer at Kea. After powering hundreds of thousands of phone orders through its Voice AI, Kea is expanding into text to meet guests who may be unable to talk on the phone, such as those in meetings or noisy environments. Read More
11/10/2025
Robotic kitchen with AI cooks and serves 120 meals an hour without human help
Shoppers at a REWE supermarket in Düsseldorf, Germany, are now witnessing what could be the future of food retail. A fully autonomous kitchen that prepares fresh meals without a single human cook. Munich-based robotics company Circus SE has launched its CA-1 Series 4 system inside REWE Region West’s new Fresh & Smart concept. It marks the world’s first integration of autonomous AI cooking robots directly within a supermarket. Read More
11/16/2025
Shanghai plans ‘AI dining’ revolution with robot chefs, smart kitchens
Shanghai, China’s premier city, is gearing up for a major transformation in the dining sector. The city has announced an ambitious plan to turn local restaurants into “smart” establishments by 2028. The initiative will see the integration of AI, automated kitchens, robot servers, data-driven menus, and intelligent supply chains into the food service industry. Read More
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