In web development—and digital media more broadly—data-driven decision-making plays a major role. A clear example of this is web analytics. We often identify problems by noticing patterns like low conversion rates in user flows. From there, we define specific criteria to measure whether our solutions have effectively addressed those issues. It makes sense that managers and others working to…
Some time in my senior year of high school, I remember a checkup appointment with my neurologist. At the time, I was orienting myself towards different undergraduate programs and also thinking about the practical parts of being sent off to college. The only thing I remember form that appointment years later is that the neurologist suggested I considered to apply for accessible student housing. I…
Technology That Causes Harm This book by Sara Wachter-Boettcher is easy to read and talks about how technology can sometimes cause problems for people and society. One example the author gives is about software that tries to predict if a person will commit another crime. The biases of the developers are built into the software, so it often labels people of the global majority (especially Black…
The Curb Cut Effect As accessibility professionals we often feel that we have to get (corporate) buy-in by saying that "accessibility is not only for disabled people, but for everyone" , sometimes referring to the curb cut effect . By saying this, we hope to make a business case by removing the emphasis on disabled people and instead put the focus on a vague broader population (that is, the…