The Accrued Cost of Friction
As someone with a pedantic mindset, I tend to notice inefficiencies in processes.
I am interested in software, systems, and people building them. I'm a proponent of rapid iteration and of reduced complexity. I'm an avid reader and a thorough experimenter.
As someone with a pedantic mindset, I tend to notice inefficiencies in processes.
I was approached to build out a department. A group was in place and consisted of three individuals that worked from a backlog. I met with all of them as part of my vetting in the role. I accepted the offer and was due to begin in three months. In the lead time to my start date, two out of the three individuals had moved on to other opportunities. Two new folks had been hired to backfill those…