I attended the Information Architecture Conference for the first time last week. It was in Philadelphia this year. It was such a pleasant surprise that there were lots of other librarians there!
Are you the only person thinking about user experience (UX) at your library? Most libraries don’t have a whole team dedicated to UX, so you’re not alone, even if it feels like it! This post offers practical tips, moral support, and bite-sized UX wins for solo UX advocates trying to make change from within.
You can check on the “health” of your website in about 10 minutes using 5 easy tests. They’ll uncover important things to improve your website’s usability:
Some of my most enjoyable user research projects have been focused on specific spaces in the library where I work. They’ve ranged from informal and short-term to highly structured and long-term. Either way, these studies have uncovered fascinating insights!
When I first got into UX, there was a lot of discussion about using personas to ensure that your website or app was user-focused. But there are some pitfalls to using personas. Over the years, I’ve started to advocate for using archetypes instead.
I’m excited to share that I’m teaching two courses through Library Juice Academy, which offers online classes on a range of topics for library professionals.