Something different needed to happen. Join Ben Reigle as he challenges the status quo in healthcare revenue cycle. We focus in beyond just the boring surface talking points and into being real with the best leaders, talking openly and honestly about revenue cycle, business, and life.
Subscribe:.rss.atom.json.md.m3u.pls
Live Last read · last published · next check
Saves to your Listen queue, to pick up on another day or another device.
AI is already changing healthcare operations, but most teams are using it wrong. Jeff Means breaks down why the real opportunity is not automating judgment - it is automating the words, summaries, and review work that slow everything down. Jeff shares a practical, non-engineer explanation of LLMs, agents, and the limits of both, then shows how those tools can help healthcare leaders make better…
Leah Klinke brings sharp insight and a refreshingly candid perspective to this conversation about the realities of healthcare transformation. Drawing on her experience in health systems, payer relationships, and operational strategy, Leah unpacks why innovation in healthcare is so hard to execute—and why the answer may lie in better alignment, smarter workflows, and a willingness to rethink…
Unlock the inspiring journey of Donna Fortson—a leader who transformed adversity into a legacy of empowerment and real impact. In this heartfelt episode, Donna shares how her humble beginnings, relentless resilience, and unwavering commitment to people paved her path from working in customer service to leading major revenue cycle operations. Discover the raw, unfiltered stories behind her rise—her…
Erin Hodson is a healthcare leader with deep experience spanning nursing, case management, and revenue cycle leadership at Inova. In this episode, she shares her journey from bedside care to executive leadership and what drew her into the complex world of revenue cycle, payer dynamics, and healthcare operations. Her perspective is especially compelling because she bridges clinical empathy with…
In this episode, we welcome Valerie F. Barckhoff, a seasoned expert with over 30 years in the healthcare industry. Valerie's journey began at the University of Kentucky, where she discovered her passion for the business side of healthcare. Her career spans roles at Deloitte, St. Joseph's Hospital, and QHR, where she excelled in revenue cycle management. Now a consultant, Valerie is dedicated to…
Most of us shy away from sharing deeply meaningful conversations — until death teaches us just how powerful words and presence really are. In this heartfelt episode, Ben's college mentor Dr. Kenneth White, a pioneering leader in healthcare and a trailblazer in LGBTQ advocacy, opens up about a lifetime of experiences that shaped his unique perspective on purpose, compassion, and authenticity. Ken's…
After years of working in revenue cycle management, Parson Hicks shares insights on how everyone's taking their piece of the pie, and no one's really cutting costs. Hospitals, insurers, brokers—everyone benefits from the chaos. The system is designed to stay complicated, because more complexity means more profit for many. It's like a bald eagle being attacked by tiny birds—all those little margins…
Ever wonder why so many of us are more stressed than ever? What if I told you that today's stress levels might be a mirror of the past, just amplified by technology and expectations? Our guest Rudy shares how, despite all our modern tools, some things haven't changed—like the struggle to manage stress and the importance of perspective. He's lived through early loss and yet remains remarkably…
In this episode, we explore the complexities of healthcare efficiency and AI innovation with our esteemed guest, Noel Juaire, who brings a wealth of experience in healthcare finance and strategic cost management. The discussion highlights Noel's insights into the challenges of modeling complex healthcare reimbursements and the transformative role of AI in revolutionizing cost analysis and contract…
Ever wondered what it really takes to turn your expertise into a thriving business? Jessica Johnson's journey from small-town Wisconsin to building a multimillion-dollar consulting firm will inspire you to transform obstacles into opportunities. She shares the raw truth behind launching a business—how trusting your gut, embracing failure, and staying true to your values lead to exponential growth.…
