In this episode, Jon shares how one unexpected text that completely shifted his mindset during a discouraging week, and what it revealed about leadership.
Most leaders think they have a performance problem when in reality, they have an encouragement problem. Research shows people don’t disengage because of workload alone; they disengage when they feel unseen.
Jon unpacks the silent cost of a culture without encouragement, why it slowly drains energy and output, and the one simple, zero-cost practice that can instantly begin to change it.
If you want to strengthen your team, improve your culture, and get more out of the people you lead, this is one of the most overlooked tools you have.
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