In addition to chips, hyperscalers need access to cheap water, power, and land. Companies are used to having all the leverage. Refuse tax abatements and direct public funding and we will take our jobs elsewhere. (Never mind that study after study has shown that sports stadiums are a net loss to communities.) Amazon’s HQ2 “search”… Continue reading A different approach to hyperscalers →
My dad had to walk an extra 1/3 mile the other day. With a cane. Our Waymo zipped right in front of our destination, circled and then came to a stop a few blocks away. As is often the case in technology, the designers didn’t have any empathy. They optimized based on moving machines around,… Continue reading Designing AVs for people →
This is an experiment in serendipitous photography. It’s an art project; don’t worry, I’m not trying to sell you anything. You don’t even have to provide your email. Why do this? We live in a world where people take pictures, delete the ones they like and then re-take it. AI tools fix errors. When we… Continue reading Photolog →
Empathy is something that is critical to success for every PM. Unfortunately, it isn’t innane for many and if often not taught. When I teach PM classes and my PM teams, I focus on three numbers: $84,000 This is the median income in the United States. If you’re building for a mass market, PMs need… Continue reading Three numbers every PM needs to know →
For a prank in July, a group of 50 people ordered Waymos to same location in San Francisco: Although this was meant as a statement on the prevalence of Waymos going through our city, it could actually be treated as a valuable learning experiment. This is exactly the scenario AVs will have to deal with… Continue reading Waymo Waymos: How a trick can turn into a learning experience →
I love rampies. Not only could I not get off the ground without them, I couldn’t leave the gate. They load the luggage, drive the tugs that push back the plane and use the orange wands to marshal airplanes. They are out on the ramp whether it’s 100 degrees in Phoenix or -40 degrees in… Continue reading LinkedIn’s AI could have you freezing your butt off in Alaska →
Alaska Airlines is offering another time-saving feature for passengers in Portland and Seattle: bag check with facial recognition to avoid having to wait in line for someone to verify your ID. Although this feature isn’t an industry first, it’s an important improvement. Alaska has had some notable firsts. From ChatGPT: First Airline to Sell a… Continue reading Alaska provides another glimpse of…
With OpenAI’s release of a fully self-hosted model, the conversation around legal and medical AI use just shifted—subtly but significantly. For years, the promise of generative AI has clashed with the hard boundaries of privilege and compliance. Lawyers and clinicians want to use LLMs for research, drafting, or triage—but uploading sensitive information to third-party tools,… Continue reading…
There’s a lot of talk in the AI world about “agentic commerce.” My big question: whose agent? We have “agents” today, but most of them aren’t working for you. They aren’t fiduciaries. Travel agents? They steer you to whoever gives them the largest commission. Despite all their targeting data, the default sort order is Recommended.… Continue reading Agentic Commerce or Agentic Con Job? Whose Side…
Since the dawn of calculators, we’ve trusted computers to do math. Unless there’s a bug in the code, computers have been great at math. Better and faster than the fastest humans. We use them in everything from stock trading to calculating change at the register. Some grocery stores even have automated coin dispensers; the register… Continue reading 2 + 2 = 5: Why AI can’t do math →