Did this myself yesterday at the phone store.

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I needed to upgrade my four year-old phone, and two of my grandkids' phones are broken, so my daughter, her three kids, and I all traipsed down to our local phone store to do some shopping. We walk into the store and at one end are three employee desks. The rest of the store has three long tables with power outlets. Sitting at one of these tables is a guy in a red jacket with the logo of the local…

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