Relish Talks - Achieving Growth by Understanding Market Behaviour - Understanding your Target Market with Southern Water

For a special Relish episode of this month’s RedTalks, Simon Thompson sat down with Nick Eves and Ollie Eley from the insight team at Southern Water to chat about the importance of insight within the water sector, how the voice of the customer is informing real change at the company, and how they want to win back their reputation within their ongoing efforts to improve. 00:00 - Introduction – the…