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Better Outcomes: The Business of Humanizing Healthcare · Aug 7, 2026

167: What Clinical Education Didn’t Teach You

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Rafi Salazar · Better Outcomes: The Business of Humanizing Healthcare

*This article & podcast was originally published on our website here on 05/14/2026. You can listen to the audio podcast on any podcast app or at this link.

That’s the question I got asked on a recent speaking engagement. We were covering the topics of clinical education, professional development, and growth into leadership roles within healthcare. Most clinicians graduate knowing how to treat patients. Very few graduate understanding the business systems that make patient care possible.

After speaking with students and faculty at Bowling Green State University, one question kept surfacing:

“What do you wish you had known coming out of school?”

The answer wasn’t another certification, clinical framework, or specialty area.

It was business literacy.

In this episode, we explore the hidden curriculum of healthcare — the financial, operational, and strategic realities that shape modern clinical practice but are rarely taught in OT or healthcare programs. Because whether you plan to own a practice, lead a team, negotiate compensation, or simply understand why healthcare organizations make the decisions they do, understanding the business side of healthcare changes everything.

The clinicians who advance aren’t just clinically skilled.
They understand the system they operate inside of.

  • Why clinical excellence is not enough

  • The gap between clinical education and real-world practices

  • Why business literacy matters even if you never plan to own a practice

  • The financial engine driving the healthcare industry (in the US)

  • The future of healthcare reimbursement and delivery

  • Viewing your clinical education as the foundation, not the ceiling.

Check out Rafi’s book From Clinician to Something More: A Healthcare Professional’s Guide to Leadership, Consulting, and Life Beyond the Clinic

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