Welcome to /r/Verizon! The unofficial discussion for all things Verizon.
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After 18+ years of being a verizon customer ive decided to leave with my 9 lines. Loyalty credits ended so bill jumped to over $400/month, called about any kind of promotion to get the bill back to where it was was met with no help. Went to T-Mobile they offered the Keep and Switch stacked with a rebate for 4 line at $400/line. I reached back out to someone in the Loyalty department told them what…
How do you get back a gift card that was accidentally marked as redeemed? Thanks so much submitted by /u/jukesyeet [link] [comments]
My husband and I both have Pixel phones with Verizon service. He has missed multiple Kaiser phone appointments. They say they call multiple times but are kicked straight to voice mail and we receive no messages. Kaiser said this happens when a provider blocks calls from outgoing only lines. How do we disable these blocks and let Kaiser through so my husband can get the help he needs? We've…
I don't think its just me but the Fios account and associated support pages are awful and 95% nonfunctional. How the HELL do I report a simple service issue or open a ticket? Thanks submitted by /u/drosse1meyer [link] [comments]
Backstory: Went on a cruise and added mobile hot spot for one line...got back from cruise and cancelled it online (hit the remove link)...it never fell off my bill. Today: Called the Verizon number specifically for billing, and the AI bot tried to convince me that it was a live agent. After offering to go over my bill and explain to me what a mobile hot spot is at least 3 times, all while I'm…
If I Force Stop the phone app, clear storage, and go back into the phone app, existing voicemails will be transcribed. But no new voicemails after that. The Google VPN is disabled, but if it's enabled, I have the phone app bypassed, and the behavior is the same - first voicemail after clearing the phone app and turning visual voicemail on is transcribed, and then no more after that. I am a new…
I feel like Verizon used to be the best phone carrier and had the best cell service for the longest time. I’ve been with Verizon for over 15 years, but within the last year, I feel like the service has really been going downhill. I barely get any service anymore 😭 submitted by /u/657hers [link] [comments]
In the past with previous promos before Verizon shine, each of my family members were able to redeem promos. Now it seems like one per account. FYI I have six lines shared with other members of my family. submitted by /u/ZucchiniCapital5714 [link] [comments]
Verizon will give me monthly device credits if I trade in my current phone for a new one, but I also want to have the new phone unlocked so I can use an international sim card when I travel. But from what I understand if I trade in for monthly credits and then pay off the phone (to unlock it) then I lose the monthly device credits. Is there any way to achieve this? Thanks. submitted by /u/aripy…
So I’ve just switched over to Verizon recently and have been on 12mst everyday to try and win alway get put in the queue.. what is there a 50 allotment?? I also have T-Mobile and sometimes they will do a T-Mobile drop and they’ll be limited number of people who can get it and that still somehow last all day!!! (Ex last I can think of was the free pizza and it was there til the end of day) so I’m…
