The Frontier Airline School of Executive Leadership
Maybe the real value of watching Frontier is not the satisfaction of being angry at an airline. It's the discomfort of asking ourselves a harder question.
Practical Passionate Leadership
Do these practical simple things and you will have better cultures, better teams. Become that organization, that division, that department that everyone wants to work for.
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I Blew It Bad …
A few months ago, we published an article that blew up in the wrong kind of way. I was upset by it, my team was upset by it, no one was happy.
Your Life Is the By-Product of Your Lifestyle
We have dozens, maybe hundreds, of things we do each day with little or no thought. None of it feels like a decision. That's the point.
The Most Brilliantly Insane Leadership Pay Structure
Here is how it works at Texas Roadhouse. The restaurant manager is required to invest $25,000, and they get 10% of profits, plus stock in the company.
The Three-Word Question That Unlocks Your Team
You know your people. You know their names, their roles, maybe their kids' names. But do you actually know them?
Dealing With Problems Out of Your Control
What if the only thing standing between you and next month's rent was how well you treated a resident today?
What's Your Trophy? Do You Even Have One?
Food should be the trophy. Not just eaten. Felt. Experienced. What's the trophy in senior living or whatever your business is?
Break the Invisible Wall
Today, focus on solutions to the biggest and hardest problems using a tool called 'The Worst Ideas First.'
The 13 Bullet Points That Went Nowhere
The knowledge was never the problem. The problem is what happens, or doesn't happen, in the week after the conference ends.
What Do You Need to Fire Yourself From?
Right now, as a leader, you are doing things you shouldn't be doing. Have courage. Hand off one or two tasks and see how it goes.