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Q&A, Chris Hill and Paul Muir, One Answer Insurance

Paul Muir, CEO of One Answer Insurance, and Chris Hill, newly appointed board consultant, discuss how governance, underwriting discipline and investment in people will support the broker’s growth plans.

Is AI the broker’s saviour or their nemesis?

As artificial intelligence moves closer to customers and advice, David Worsfold points out the industry faces its biggest existential question yet: where does the broker fit in?

Diary of an Insurance PR: Omnia’s Nathalie Crystal

Nathalie Crystal, associate director at Omnia Partners, proves the importance of preparation by packing in plenty of meetings with journalists at this year's British Insurance Brokers’ Association conference.

Q&A: Helen Broadbent, Konsileo

Helen Broadbent, head of insurer strategy at Konsileo, shares how technology, influence and stronger insurer relationships can support the broker’s next phase of growth.

Throwback Thursday: Broker pay threat & motor premiums hike

Insurance Post’s Throwback Thursday steps back in time to August 1971 to remind you what was going on this week in insurance history when lawyers met to discuss whether entering the European Economic Community could reduce broker pay and motorists moaned about premiums.

Time:To – Ex-Allianz Hobbs on why brokers should be risk advisers

How brokers can use technology to become intimate with customers before they meet them face-to-face is revealed by Nick Hobbs, former chief distribution officer of Allianz, in the latest Insurance Post Time:To video.

Has broker Bennetts set a record with seven owners since 2000?

Content Director’s View: Private equity, consolidators, insurers seeking diversification ... these have all contributed to a boom in M&A and investment in the UK insurance sector since 2000. Jonathan Swift looks at which businesses have – as a result – changed hands the most since the turn of the century.

Why Biba members defy the city-centric myth

Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers' Association, discusses what a change in leadership means for the broker sector, and why the trade body's members are well placed to support the government’s growth ambitions.

The ‘whole narrative has to change’ on broker value in a soft market

During a soft market, clients would benefit from having a fuller picture of the work that reinsurance brokers do on behalf of their portfolios.

Penny Black’s Social Diary: Biba’s Solstice; FT’s sock check

Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.