Challenging Assumptions in Technology: From Being Right to Getting It Right

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Here's a story I tell my mentees often—and it's one where I almost made an expensive mistake. A few years ago, my team was tasked with rebuilding the authentication system for one of our core products. We walked into that room with a massive assumption already locked and loaded: "Authentication isn't our core business. We should buy, not build." It made perfect sense on paper. We assumed buying a…

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