At the end of June, I moderated a webinar with Jeff Prelle, Daniel Goldstone & Bryan Clagett.
Our purpose: Help folks at credit unions and community banks avoid the hype and dig into the very real reasons why credit unions, community banks and retail banks must get over the obstacles around AI tech and create a plan for getting started.
There’s no virtue in waiting for AI to “mature.” The technologies are maturing rapidly and failing at the same time. But that is no reason for FIs to hold back from using AI technologies. The key is identifying the business use cases that make sense for your FI and your customers/members.
The heart of the webinar was our discussion of why lending is the key opportunity for credit unions and other FIs to use AI technologies. AI-driven data analysis can enable FIs to use provide a lot of real value to customers/member: increase the number of loans and improve operational efficiencies.
With new rules and regulations constantly emerging in the US, FIs can use AI technology an asset in their efforts to manage risk management and compliance. More loans cannot translate into less effective compliance and risk management and more defaults.
This webinar was sponsored by RangeTeller
I’m Stessa Cohen - an independent analyst, strategic advisor & consultant (& a former Gartner analyst). I’ve worked in and covered the banking industry for over 2 decades.
My aim with this newsletter is not to confirm what you know (and you are plenty smart!) but to challenge you & give you a fresh perspective & analysis on the transformation that is —and isn’t happening - in the industry.
PivotAssets is my consultancy. I help FIs and software companies world-wide cut through the technology and other hype that can get in the way of your strategy and plans to increase profitability, innovation or transformation.
Ensure your financial institution can deliver small innovations, stop ghosting customers, uncover its hidden tribes and leverage your legacy.
Help you tap into hidden customer segments that will unlock your FI’s innovation capabilities.
Assist you in creating a narrative that reflects your mission, goals, market and product(s) - and isn’t a copy of what everyone else is doing.
Analyze your GTM strategy to help you address a new market.
Help you prepare for your first vendor briefing or your first funding pitch meeting.
Write thought leadership pieces relevant to your business, solutions or technology.
Have an idea for a webinar you would like to sponsor on PivotAssets? Email me stessa@pivotassets.co.
Contact me at stessa@pivotassets.co or via LinkedIn.
Fintech Book Club - Jim Perry, Efi Pylarinou and me - discusses 1 fintech book every quarter. Our next book discussion is Friday 18 September 2026 at 10:00 EST. The book we will discuss is Intelligent Bank by Chris Skinner. Please join us!
I’m an expert advisor and consultant at Third Eye Advisory. We are not a “traditional” advisory. With Third Eye, I provide strategic insight and tactical guidance that address business initiatives that are critical to a financial institution or vendor provider’s sustained growth. Request a consult today.
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