Security breaches are no fun. There’s much advice about how to improve cybersecurity that boils down to: products, processes and priorities. No one talks about psychology. Now, what on earth does psychology have to do with cybersecurity?
Our brain is out to get us! When we have to make critical decisions under uncertainty, it uses inappropriate mental shortcuts instead of solid reasoning. And we are not even aware that this is happening.
If you are a technology leader, you know you make decisions, big or small, all the time. You also know that each decision carries some risk. Risks arise from several sources. One of the most common sources of risk in technology decisions is uncertainty, due to lack of information. Behavioral phychologists and economists have spent decades researching how humans make decisions under uncertainty. It…
The intended audience for this article is a leader who wants to measure and improve the performance of people, and is considering quantitative metrics, targets and goals to do so. Quantitative metrics are powerful tools. But when applied to human work, they can easily cause lasting and deep damage. This article’s purpose is to help the reader be able to identify and avoid their pitfalls, and…
This article is aimed at new technical leaders of large or growing organization, who are looking to expand their leadership and functional skills beyond a mastery of technology. I have been working with organizations to help them adopt cloud computing for a little more than 7 years now. I was reflecting on what my team and I had achieved in 2020. I observed a few things that were surprising. Over…