Podcast produced by the Painting Contractors Association (PCA). Join PCA as we interview industry experts on how to build stronger businesses. Founded in 1884, PCA is the only national trade association dedicated to the success of painting contractors through ethics, education and excellence. Today, PCA is recognized and supported by many industry manufacturers and suppliers as the premier organization committed to helping professional painting contractors improve their business.
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There's one fundamental thing that trips up 95% of painting contractors — the Job Closeout SOP. In this episode of the Elite Business Advice Podcast, host Chris Moore, founder of Elite Business Advisors, breaks down exactly what a Job Closeout SOP should look like for your painting company, and why the process actually starts on day one of the project — not the last day. This is part 2 of a…
Most contractors assume the sale is dead after two ignored messages. The data says otherwise, and the money you're leaving on the table is staggering. Ryan Fenn, founder of CHIIRP, has analyzed massive volumes of real customer conversations to find out what actually gets replies, what kills deals, and what the best follow-up systems do differently. In this episode, we break it all down into the…
Struggling to get projects off to a smooth, professional start? You're not alone. In this episode of the Elite Business Advice Podcast, host Chris Moore, founder of Elite Business Advisors, breaks down exactly what a Job Start SOP should look like for your painting company — and why most contractors are losing money, trust, and crew efficiency without one. This is part one of a two-part series on…
Your crew isn't lazy. Your processes are broken. In this episode of Contractor Evolution, process strategist Moustafa Moursy breaks down why most business systems collect dust, and introduces the OPTIMIZE Framework: a step-by-step method for building SOPs that your team actually uses, so you can stop running every decision through yourself. If you've ever written a process doc that nobody…
It’s really easy for us as business advisors to see the ripple effect in motion to those around us or that attended the 2026 Elite Business Retreat. But the more important aspect would be how do you embody the ripple effect in your life when you learn something or attend an event? In today’s episode we share some takeaways from this years retreat while also sharing how to be impactful to those…
If you're the only person on every jobsite who can catch a mistake, you don't have a team; you have a daycare. In this episode, Matt Risinger (from The Build Show) maps the exact path from babysitter to system-builder, so your business runs without you hovering over every decision. Most contractors don't even realize they're micromanaging. They just know they're exhausted, their PMs won't make a…
Struggling to let go of an underperforming employee? Hate conflict as a leader? This episode of the Elite Business Advice Podcast is for you. Host Chris Moore, founder of Elite Business Advisors, breaks down the 3 HR systems every painting contractor needs to manage employees, protect their business, and avoid costly legal exposure — before termination ever becomes necessary. Why This Matters: · A…
You're winning jobs, billing strong — and still sweating payroll every two weeks. Cash timing slips. Payroll doesn't. Here's how to fix it. In this episode, Danny Kerr breaks down the exact cash flow management system BTA has used with 1,900+ contractors to stop the financial panic and start projecting 90 days ahead, so you can make growth decisions with intention, not desperation.
If you're a painting contractor who relies on word-of-mouth and referrals to grow your business, this episode is a wake-up call. Chris Moore sits down with Sara Hardwick Grintz, President of GIFTOLOGY, to break down why "doing good work" alone won't sustain your referral pipeline — and what to do instead. Sara leads GIFTOLOGY's Relationship Operating System™, a proven framework that helps business…
We’re actively working with ~600 contractors, and a LOT of them are struggling — and it's not the economy. Breakthrough Academy coach Jason Alcott reveals the hidden mindset trap keeping contractors stuck, and the one framework that changes everything. Most contractors are measuring their success the wrong way. They're locked in "the gap,” constantly chasing an ideal that keeps moving, instead of…
