Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/602 Warren Ratley spent 30 years inside the US healthcare system before crossing over, in his words, "to the dark side" of offshore outsourcing. Now Vice President and Managing Director of the healthcare division at Connext Global, he brings a rare operator's view to a conversation he shared on…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/601 Daniel Ash is the co-founder and CEO of Journeyfront, the applicant tracking and assessment platform built specifically for BPO hiring. He is on a mission to make hiring predictive instead of a guessing game, using assessments, job simulations, and data to get the right people into the right…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/600 Andrew Kokes joins the Outsource Accelerator Podcast after nearly three decades in outsourcing marketing, most of it in senior in-house roles including chief marketing officer. He has now launched Pivot AI Global to help mid-market BPOs solve a fast-growing problem: how to get discovered…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/599 Arnold Cobbaert, founder and CEO of Conectys, joins the Outsource Accelerator Podcast to trace an unusual 22-year journey, from a one-man startup in Romania to a global operation spanning 15 countries and roughly 10,000 seats. He is also a committed AI evangelist, though a notably measured…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/598 Dr. Gleb Tsipursky comes to the Outsource Accelerator Podcast, this time as the author of a new book, The Psychology of AI Adoption at Work: From Resistance to Results, out with Georgetown University Press on September 1. He is a behavioural scientist and CEO of Disaster Avoidance Experts,…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/597 Veronica Valera Tuason returns to the Outsource Accelerator Podcast with a genuine success story. She is the co-founder and COO of Intelliworx PH, a homegrown, province-based outsourcing firm in Occidental Mindoro, Philippines. She started the company at 26, during the pandemic, and learned…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/596 Andy Schachtel, founder and president/CEO of Sourcefit, returns to the Outsource Accelerator Podcast, and each time he does, the company has expanded into new territory. This episode is no exception. Andy walks through Sourcefit's growing stable of specialised products, its move into…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/595 Mikkel Schmidt, CEO and founder of Azendo, joins the Outsource Accelerator Podcast to explain how he built a deliberately small, higher-end staffing firm out of Chiang Mai, Thailand. Danish by background and 17 years in Thailand, Mikkel makes the case that pricing on quality rather than on…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/594 King Alandy Dy, CEO and co-founder of Expedock, joins the Outsource Accelerator Podcast to explain how he built a deliberately different kind of BPO. Expedock started as a Silicon Valley software company and now sits at the centre of the AI boom. With around 400 staff and a…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/593 Brian Jones, CEO and founder of VA Platinum, joins the Outsource Accelerator Podcast to explain how he built one of the largest offshore staffing firms serving a single, highly regulated niche: Australian financial planners and mortgage brokers. With 850 staff and eight years in a field most…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/592 Rodney Frost, CEO of IntegratedOS, guests on the Outsource Accelerator Podcast to share how the offshore staffing landscape — and his own model — is being reshaped by AI, rising onshore costs, and the rise of risky low-touch employment structures. With 20 years of experience building…
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/591 Michael Bian, CEO of SixEleven BPO, returns to the Outsource Accelerator Podcast for another appearance as the company marks its 20th anniversary. From a 20-agent operation in Davao to an 8,000-strong workforce across 10 offices in the Philippines, Michael reflected on what it takes to scale…
