I was in a discussion today with other CTOs about how AI is changing our work. It’s apparent that, over the long term, none of us see any technical reason why a frontier AI could not fulfill the responsibilities of most C-level positions, including ours. We’re building the foundations of the systems that will one day replace us. It’s a simple extrapolation: we’re already able to deliver much more,…
Step 0: Get an iPhone Buy an iPhone, or an iPad. It doesn’t need cell service. You could even get a used one, but make sure it runs the latest OS. Factory-reset it. Create a fresh iCloud account with MFA enabled. This device is now company property — the root of your identity infrastructure, and completely unentangled with your personal life. Step 1: Register your domain Use that iCloud email to…
Obviously, instantaneous solutions are the best solutions. But mysterious, magical solutions are annoying: you can’t learn from them. You might even be left doubting your own skills. I’m writing this in order to restore your faith. And to tell you that I absolutely believe you when you exclaim that the problem really was just here a second ago. What really happened: ① You paid attention When…
There are three kinds of problems in operations: Show-stoppers are felt immediately. Because they pose an immediate threat to business goals, people naturally coordinate to solve them quickly. Time bombs can exist invisibly for months, years, decades. No one sees the threat…until they do. Product safety corner-cutting and lax cybersecurity are good examples. (When was the last time you tested your…
Every week I see another thread of people wailing and gnashing their teeth about having to use Teams at work instead of Slack. I use both a lot, and I guess if I had to be chatting all the time, yes, I’d much prefer to do it in Slack. ok But I like Teams better, because its piss-poor chat interface discourages chatting , which is good . When a company picks Slack, they get a smooth, low-friction…