The institutional memory problem is not a search problem
Search finds documents. Organisational memory preserves the decisions, permissions, and provenance that make those documents useful.
Research and field notes on governed organisational intelligence.
Search finds documents. Organisational memory preserves the decisions, permissions, and provenance that make those documents useful.
A deal produces years of reasoning, but most of it disappears into folders once the transaction closes. The hold period deserves a living record.
Firm-wide intelligence only works when every answer respects the same client, matter, and ethical boundaries as the source material.