Chris's working notes

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Smile

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Make the charitable assumption

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Team retrospectives should be cathartic, celebratory, safe, and productive

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Speak vulnerably

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It’s your fault

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Hanlon's extended razor

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Goodhart's law

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Don't let principles slip into targets

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Close it out

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About these notes

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Agent guard landscape — March 2026

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A subscription is many schedules pretending to be one

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Agent guards govern five layers from ergonomics to semantics

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A startup is a search for five truths

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The five truths inside 'make something people want'

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A calendar cadence is a threshold on the time dimension

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Fix systems, not people

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Situation Behavior Impact (& Intent)

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Nobody plans to build a billing system

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The rate is the easy part of rating

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A subscription is a usage event is a seat is a delivery

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Pricing is just one type of rating

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Cancellation has four possible money outcomes

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