Never Mind the Pain Points, hosted by Clarasys, is a podcast dedicated to all the current challenges businesses are facing. Each episode is hosted by a Clarasys employee, that has deep expertise in the subject matter of each episode. The hosts are joined by a variety of fantastic, interesting and knowledgable guests from the world of business and together they discuss pain points that organisations face and what you can do to overcome them! Whether you are a part of an organisation that face…
Subscribe:.rss.atom.json.md.m3u.pls
Live Last read · last published · next check
Saves to your Listen queue, to pick up on another day or another device.
In this conversation, Clarasys consultant Ellen Brownings sits down with Informa’s Head of Workplace Colleague Experience, Sheena Vadher, to unpack how Informa has transformed offices across London, Dubai, Istanbul, Singapore and Mumbai into truly people‑first spaces. Rather than treating office moves as a purely logistical, “bricks and mortar” exercise, Informa and Clarasys focused on the…
In this episode of Clarasys podcast, Head of People and Change, Sophie Brazell-Ng sits down with Tom Hart, Customer Lifecycle and Subscriptions lead, to explore what’s really happening in the world of media and entertainment subscriptions in 2026. From the promise of all-you-can-watch streaming to today’s reality of platform overload, rising consumer frustration and fragmented viewing experiences,…
In this episode of Clarasys podcast, Principal Consultant and AI Lead Sarah Rigby sits down with Mahbub Gani, Principal Data Scientist at Sage, to explore how one of the world’s leading software companies is harnessing AI to drive business value, transform customer experience, and stay ahead in a rapidly evolving landscape. From Sage’s journey with classical machine learning to the latest advances…
In this episode of Nevermind The Pain Points, we dive into the complexities and challenges organisations face during post-merger and acquisition (M&A) transformations. Host and Clarasys Subscription and Customer Experience Practice Lead Tom Carpenter is joined by Rebecca Clark of Sojourn Solutions, a marketing operations consultancy, and Moray Busch, who heads the M&A practice at Clarasys, to…
In this episode of Game Changers, we dive into the intricacies of sustainable supply chain transformation and the crucial role of change management in this process. Hosted by Sophie Brazell-Ng, this insightful discussion features sustainability expert Matt Morton, who shares his knowledge on how businesses can adopt sustainable practices within their supply chains. Matt defines key concepts such…
In this episode of our "Game Changers" podcast, host Sophie Brazell-Ng explores the power of creativity at work with two distinguished guests — Sarah Partridge, founder and director of The Change Academy, and Rob Cannon, a coach, consultant, and author of ‘Aha! A User’s Guide To Creativity’. This episode seeks to unravel the essence of creativity within the workplace and its profound impact on…
In this episode of Game Changers, Change expert Scott Docherty and AI specialist Krish Kiri from Clarasys are joined by Mick Duthie, Director of Operations and Louise Peers, Head of Contact Centre Services at Crimestoppers. Mick and Louise share their journey into integrating AI within Crimestoppers' operations, maintaining anonymity, and enhancing efficiency. Tune in to learn about AI's…
In this episode of Never Mind the Pain Points, Robbie Motamed is joined by Jason Sharpe, Advisor, Culture coach and Non-Executive Director at Rebel Energy. Jason brings over 35 years of experience in various industries, including food retail, financial services, and energy. He shares his journey from traditional to transformational work environments and discusses the innovative and progressive…
In this episode of Game Changers, host Sophie Brazell-Ng sits down with Flo Akingbade, UK Transformation Director and change management expert, to explore the intricacies of navigating organisational change. What’s in store for you in this episode? Discover Flo's people-first philosophy in change management, where she emphasises the "gift of holding hands" through uncertain times. Learn how to…
In this episode of Nevermind the Pain Points, James Prowting-Lord and Rick Stock, two experts in digital transformation and public sector consultancy, delve into the transformative potential of generative AI in the public sector. From tackling risk aversion to addressing data maturity, they examine how this cutting-edge technology could redefine public service delivery while highlighting the…
