
Cross Silo Flow Metric Visibility
Information about patient flow should be common knowledge
Thinking out loud about healthcare data
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Information about patient flow should be common knowledge

Otherwise we won't know what to measure (and we'll keep banging into things)

It's all about the to-and-fro

A potential tweak to the way we measure and describe exit block

Consider drawing specification limits instead of control limits

We need more interactivity in the way we communicate performance information

Clinical directorates need to be given their 'there-and-then' data

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We need to understand why people misunderstand

"But it didn't work."