My World and what I m up to.
Is It Though? One of the most important skills in life, and one that is too often unaddressed in education these days, is critical thinking. It’s one of the skills that set us apart from current computing tools (like AI/ML). It’s one of 8 skills needed for the future that will serve people their entire [ ]
ConveyUX talk I just gave this talk at the 2025 ConveyUX() conference and it was rushed with lots of resources referenced. In this post are all of those resources plus an overview (though not everything) that I covered in the talk. Part 1: WFT is Happening? Increasingly, more and more organizations think they can use [ ]
This text chat interface was so revolutionary and insightful it’s a shame it wasn’t copied and emulated relentlessly. Even today, there’s nothing like it and it’s fusing of text and image is still unique, relevant, and would be successful—especially in the social media era of Twitter, Instagram, etc. Microsoft’s Comic Chat was an automatic conversation [ ]
This was more than the typical industrial film made by a corporation to communicate a vision of the future. It was a remarkably cogent vision that has largely held up over the last 37 years! Knowledge Navigator was the first of a set of promotional films created by Apple Computer to highlight current and coming [ ]
The Microsoft ActiMates were the first stuffed animals (or plush toys) that interacted with children, both directly through physical contact as well as through the computer (when its CD-ROM was inserted), and the television. The result of these simple, yet prophetic features is that a magical character seems so responsive that it’s hard for children [ ]
The following is an excerpt from the book, A Whole New Strategy. Rick is a middle manager in his finance company. He’s in his late 40s and has two kids in elementary school. He’s worked his entire life, and he and his wife bring in a decent living. They’re comfortable but by no means wealthy. Rick [ ]
While this isn’t classically interactive, it is an active experience in a really interesting way. On approaching the entrance to the Institu du Monde Arabe in Paris, the South-facing glass wall of the building, which is also part of the entrance courtyard, appears to be backed by Arabic latticework. This isn’t so surprising or puzzling, [ ]
This anecdote is due to two friends and colleagues: Steve Diller and Christopher Ireland. Steve s research identified the Core Meaning at work, via his research, and Christopher Ireland lived it. The following is an excerpt from the book, A Whole New Strategy. When Toyota launched the Prius in the USA, they made some bad assumptions. Because [ ]
We used to speak a lot about “metaphors” in interaction design but as we’ve settled on so many archetypes, now, this seldom enters the conversation. We simply assume the dominant paradigm and dress it up differently—if at all. But, the reality of mental models and metaphors is that there are always many more opportunities than [ ]
An excerpt from A Whole New Strategy... The Mall Intercept The behavior of many leaders and managers in companies makes me wonder just how comfortable they are with people (instead of tools and reports). Often, when managers and leaders are asked to take part in customer journeys or customer research, they beg-off, citing too much [ ]