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Feedback Is Trust: What We’re Learning While Designing Citra Voice There is a stage every product hits where the architecture is strong, the features work, and the experience still feels unfinished. That is where Citra Voice is right now, and it has taught us something important: A technically correct system can still feel untrustworthy if the interface doesn’t make system state legible to humans.…
Feedback Is Trust: What We’re Learning While Designing Citra Voice
There is a stage every product hits where the architecture is strong, the features work, and the experience still feels unfinished. That is where Citra Voice is right now, and it has taught us something important:
A technically correct system can still feel untrustworthy if the interface doesn’t make system state legible to humans.
One line from UX review captured this perfectly:
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