The Modern Travel Agent Podcast is designed to educate, inspire, and elevate today’s travel professional. Hosted by Chris Dehner of Modern Travelworks, each episode explores the business side of travel, from supplier insights and destination trends to marketing, sales, and agency leadership, through honest conversations with people shaping the industry. If you’re serious about building a sustainable, profitable travel business, this podcast is for you.
In this episode of the Modern Travel Agent Podcast , Chris Dehner sits down with Robin Lawther, Vice President of Expedia TAAP, to explore why mountain travel is quickly becoming one of the most compelling growth opportunities for travel advisors . Drawing from Expedia Group’s Summit Seekers research report, the conversation breaks down the scale of the mountain travel market, traveler booking…
Many travel agents lose potential sales simply because they don’t have a structured follow-up system. In this episode, I’ll share why follow-up is essential, the biggest mistakes agents make, and a step-by-step system to turn more leads into booked clients. cale your agency, simplify your workflow, and delight your clients with the industry's newest travel advisor CRM, visit…
Robin Lawther is the Vice President of Expedia TAAP (Travel Agent Affiliate Program), and with over 3,000,000 properties on their site, Expedia is a huge force in the travel industry. Robin and I discuss how travelers’ expectations are changing in the world of luxury travel, and how travel advisors can meet and exceed these rising expectations. We also discuss the impact of social media and AI on…
Crafting your elevator pitch is an important part of being successful as a travel agent, because if you can't explain your value proposition to your clients in easy-to-understand language, you're going to struggle to convince them to work with you. In this episode, I cover a few aspects to consider when crafting your pitch. Ready to take your travel agency to the next level? Transform the way you…
If you're considering diving into the world of selling travel, here's a quick overview of the benefits of becoming a travel agent. Ready to take your travel agency to the next level? Transform the way you work with Trazel - the CRM custom-tailored for travel advisors. Visit Trazel.com to learn more! This episode is brought to you by our partnership with the Dominican Republic Ministry of Tourism.…
I share some of the basics of commissions, service fees, and the importance of focusing on the big picture during a training call with the newest member of our IC team, Erica. Ready to take your travel agency to the next level? Transform the way you work with Trazel - the CRM custom-tailored for travel advisors. Visit Trazel.com to learn more! This episode is brought to you by our partnership with…
During a training call with the newest member of our IC team, Erica, I share the basics of being a travel agent, including a breakdown of the 4 step process of working with clients, how to improve your communication on consultation calls, and the key to growing relationships in the industry. Ready to take your travel agency to the next level? Transform the way you work with Trazel - the CRM…
Cesar Briceño shares how you can partner with Classic Vacations to grow your travel agency business. He shares a little bit about Classic Vacations 46 year history in the travel industry as well as all of the wonderful destinations and products they offer. If you're interested in learning more about how you can maximize your travel agency business with Classic Vacations, contact Cesar Briceño…
In this episode, we discuss how agents can book destination weddings with Francisco Alvarez, the Regional Weddings Sales Manager of America with Palladium Hotel Group. We cover Palladium's brand new 2024 wedding packages, their new booking and planning process, their unique event options like the S'mores Bash, and we discuss how agents can better sell destination weddings at their beautiful…
On this episode, I share the lessons I've learned from our Director of Operations Krystal Aziz and our Director of Weddings Itzel Rodriguez. Ready to take your travel agency to the next level? Transform the way you work with Trazel - the CRM custom-tailored for travel advisors. Visit Trazel.com to learn more! This episode is brought to you by our partnership with the Dominican Republic Ministry of…
