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The Business of Retail - by Andy Cavallini

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A (no BS) perspective on PLATFORMS/ECOSYSTEMS in the Retail tech market

Apple (with iOS) and Google (with Android) have been both successful in the smartphone market because they invested huge resources fostering a robust platform/ecosystem of partners and developers built on symbiotic relationships. It s this robust platform/ecosystem that is so attractive to Consumers, because it fuels the following virtuous-cycle: 1) more partners/developers create more…

The Retail tech market and Direct channel vs. VARs (Value Added Resellers)

The basics Why does a Retail Technology Vendor/Solution-provider have VARs? Because so it can save precious resources. Customer acquisition (in a word, SELLING) is very difficult in the retail tech market mainly because: it has very long sales-cycles – that is, it s very, very time consuming and expensive it doesn t scale – to sell more, [ ]

LINK: Here’s why Nordstrom says online sales can hit 50% of the company total

Nordstrom executive says online sales can rise to 50% of total soon. Source: Here s why Nordstrom says online sales can hit 50% of the company total.

Retail Actionable Insights… …and traditional Analytics

For Retailers, analytics tools – I think about reporting and BI applications, “Big Data”, etc. are vital, priceless, competitive technologies that allow answering the following fundamental questions: What types of Shoppers are visiting my stores? What did catch their attention on the shop-floor? What did they purchase in-store? How many of them are repeat [ ]

LINK: What’s “In Store” For Retailers This Black Friday?

This year Black Friday falls on November 24. To help retailers prepare to gear up for the big day, Periscope By McKinsey conducted its second annual research into consumer expectations surrounding Black Friday, including whether consumers intend to shop and, if so, their motivations for doing so as well as their desired shopping channel. What [ ]

About the future “DIVERGENCE” of shopping

In the future (…near or far? …time will tell…) we will have two radically different types of shopping: shopping for everyday items shopping for specific, glamorous, out-of-the-ordinary items Let me get into the details… Everyday-item-shopping What is “everyday-item-shopping”? It’s – for example – the purchase of grocery products like toilet paper, bread and so on… [ ]

LINK: Retail earnings misses back to levels last seen in Great Recession

Retailers are struggling to accurately predict their earnings, which has implications for their business management. Source: Retail earnings misses back to levels last seen in Great Recession

Five challenges implementing Retail technology

Successfully creating and implementing retail technology solutions is VERY, VERY hard(*)! [(*): it is a pain both for Retail Tech Vendors/Solution Providers and for Retailers’ ICT teams] Just to avoid confusion: retail technology solutions are any mix of hardware, software, expertise, etc. packaged together, whose short description liberally includes terms like Web, Digital, Mobile, Enterprise,…

LINK: 5 moves Walmart’s making to compete with Amazon, Target

What the retail giant has done and what s in store, according to Jet founder and Walmart eCommerce CEO Marc Lore. Source: 5 moves Walmart s making to compete with Amazon, Target