Lifelong Learning: Implementing Best Practice In Business
APMG talks to industry experts to get their valuable perspective on success in businesses today. Organisations invest in best practice in areas such as project and programme management, business relationships, change, cyber security, governance, IT, PPP, strategy and more, but often don’t reap the benefits. Listen to APMG’s CEO, Richard Pharro, speak to a range of senior leaders and practitioners who will share lessons learned through implementation and offer practical advice that can be applied…
Saves to your Listen queue, to pick up on another day or another device.
S6-Ep3 | Why Most Business Cases Fail and How to Fix Them with Joe Flanagan
In this episode, Richard Pharro, CEO of APMG International, sits down with a true pioneer of modern business-case development: Joe Flanagan, architect of the Five Case Model and author of internationally adopted guidance for programme and project business cases. Across a remarkable 45-year career in public service - from HM Treasury to NHS Wales - Joe has helped shape how governments and…
S6-Ep2 | Innovate or get left behind, with Peter Beven
In this episode, Richard Pharro, CEO of APMG International, speaks with Peter Beven about why so many transformation efforts fail, and what leaders must do differently to keep their organisations competitive. Peter challenges conventional thinking, arguing that most organisations still treat people development as an afterthought, even though capability is the single biggest driver of value in any…
S6-Ep1 | The value of leadership in digital transformation with Agnieszka Bochacka
In this episode, Richard Pharro, CEO of APMG, speaks with Agnieszka Bochacka, a global leader in digital transformation, academic director, consultant, and author of the world’s first certified digital transformation methodology. With over a decade of international experience, Agnieszka shares her unique journey from project management to strategy and change leadership across sectors. A passionate…
In this episode, Richard Pharro, CEO of APMG International, speaks with Jessica Crow, founder of Apogy, about the keys to making change stick. Too often, organisations invest in change initiatives that fail to take root. Jessica shares her insights on why traditional approaches fall short and what leaders can do to drive real, lasting adoption. Drawing from her extensive experience in change…
S5-Ep11 | Mastering portfolio management: insights on benefits optimisation with Stephen Jenner
In this episode, Richard Pharro, CEO of APMG International, speaks with Stephen Jenner, a globally recognised expert in benefits and portfolio management. Dubbed the “Rottweiler of Benefits Management,” Steve has built a career transforming how organisations approach project portfolios. From his time in the UK government—where his benefits-led approach won the prestigious Civil Service Finance…
S5-Ep10 | Cybersecurity beyond compliance, with Mike Battistella
In this episode, Richard Pharro, CEO of APMG International, speaks with Mike Battistella, President and CTO of Solutions3, an award-winning consulting and training organisation. They discuss the critical misconceptions organisations have about cybersecurity, particularly the belief that passing a compliance audit equates to long-term security. Mike emphasises that compliance is merely the…
S5-Ep9 | Harnessing AI for success, with Terry Neal
In this episode, Richard Pharro, CEO of APMG International, engages in a comprehensive discussion with Terry Neal, distinguished expert in AI and cybersecurity training. Richard opens the conversation by asking Terry for a simple definition of AI; Terry responds by explaining AI is a machine’s ability to perform tasks that normally require human intelligence. Richard and Terry delve into the AI…
S5-Ep8 | Behavioural insights: transforming leadership and Service Management with Robert den Broeder
In this episode, Richard Pharro, CEO of APMG International, is joined by Robert den Broeder, managing director of OBM Dynamics B.V. and a seasoned coach and trainer. Robert shares his journey from teaching service management to exploring the critical role of human behaviour in achieving management excellence. Through his extensive research and practical experience, Robert unveils how…
S5-Ep7 | Elevating Change Management: Strategic Insights with Karla Micallef
In this episode, Richard Pharro, CEO of APMG International, speaks with Karla Micallef, a veteran in leading enterprise-wide transformations. Karla brings over 20 years of experience across various industries, focusing on mergers and acquisitions, organisational model redesigns, and digital transformations. Recently elected as the global president chair of the board for the Change Management…
S5-Ep6 | From SLAs to XLAs: Redefining customer experience, with Anthony Orr
In this episode, renowned ITSM expert Anthony Orr joins Richard Pharro, CEO of APMG International, for an insightful discussion on the intricacies of service level agreements (SLAs) and the evolution towards experience level agreements (XLAs). They delve into the impact of SLAs on organisational behaviour, exploring both their benefits and shortcomings. Through thought-provoking questions, Richard…