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Life Chat

Insurance conversations to Make Life Easy

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Life Chat - Partnership Life Program

We pride ourselves on being in the relationship business, and EMC Life's Partnership Life Program (PLP) helps agents keep their customer relationships strong while creating revenue for their business. Our life experts provide the knowledge to ensure the life insurance application process goes smoothly, with minimal effort required for our agents. To learn more about PLP, check out our most recent…

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Life Chat - Workplace Leads to Individual Sales

Many people’s first introduction to life insurance is through their employer. While having life insurance through work is a good option, it often isn’t enough coverage for the average person. On our latest episode of Life Chat, we sit down with Kirt Till, EMC Life business development consultant, and Jennifer Wallace, agent with Swallows Insurance, to discuss how workplace benefits open the door…

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Life Chat - Buying Life Insurance Young

Buying life insurance at a young age can mean lower costs, more options, and peace of mind knowing your future is protected long before you need it. Life insurance doesn’t need to be complicated and is a great tool to help set your future self up for success. Listen to our most recent episode where we sit down with Kirt Till, EMC Life business development consultant, and Tyler Pettit, agent with…

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Life Chat - Keeping Insurance Human

We live in a world where everything is online, instantaneous, and made for convenience. It's easy to forget that life insurance, at its core, is a human business. In this episode, we are joined by agent Zach Lint and representative Kirt Till to share why working with real agents is important. From uncovering needs a website might miss to delivering on promises when families need it most, we…

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2025 Year in Review

2025 was packed with incredible conversations about life insurance and relationships. In this episode, we’re sharing the biggest takeaways from the past year. Every episode reminded us that strong relationships aren’t just good business—they’re the foundation of everything we do. So, consider this your ultimate recap of 2025. Let’s dive into the top conversations that shaped the year!

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Life Chat - Underwriting

Whether you're a seasoned agent or just starting out, understanding the underwriting process—and how it is evolving—is essential to helping your customers succeed. In this episode of Life Chat, Anna Coleman and Laura Timmins sit down with Traci Davis and Eric Storey from the EMC Life underwriting team. They dive deep into how underwriting has changed over the years and what we can expect in the…

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Life Chat - Early Cancer Detection

In this episode of Life Chat, hosts Laura Timmins and Anna Coleman from EMC Life are joined by Kelsey Spencer and Amie Crawford from GRAIL, the company behind the groundbreaking Galleri® multi-cancer early detection test. Together, they explore how this simple blood test can detect signals for more than 50 types of cancer often before symptoms appear. This episode highlights how innovation and…

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Life Chat - Navigating the Claims Process

When life takes an unexpected turn, the claims process can feel overwhelming. In this episode of Life Chat, we pull back the curtain on what really happens behind the scenes. Join hosts Anna Coleman and Laura Timmins as they sit down with Steve Brown, VP of Underwriting & Claims, and Denelle Short, Senior Claims Administrator at EMC Life. You’ll hear: Why relationships matter in claims and how…

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Life Chat - Commitment and Customer Experience

This episode of Life Chat, part of EMC Life's Relationships Matter campaign, highlights the importance of exceptional customer service in the life insurance industry. Hosted by Anna Coleman and Laura Timmins, the episode features Steve Fox, Customer Experience Supervisor, and Steve Miller, Life Sales Consultant, as they discuss how building trust and strong relationships drive business growth and…

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Life Chat - Live at the Michigan Big I Conference

It's our 40th episode and it's a big one. EMC and EMC Life have teamed up to take Life Chat on the road to Michigan. Join Brian Dimmick and Kirt Till as they talk to Michigan Big I leadership and agents attending the conference. Our guests share intriguing real-life stories, valuable client relationship advice and trends they see impacting the industry. Don’t miss this special episode. Guests…

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