RSS Amplifier

Lewis C. Lin’s Newsletter · Aug 13, 2026

D12: Improve Discoverability on Airbnb

0
Sign in to vote or save

Lewis C. Lin’s Newsletter · Lewis C. Lin’s Newsletter

Airbnb launched Categories in May 2022 as the biggest change to the platform in a decade. Fifty-six visual tiles. Treehouses. Castles. OMG Homes. It was discontinued in September 2025. The problem wasn’t the execution — it was the paradigm. You cannot solve an intent problem with an aesthetics solution.

Discoverability means a guest’s ability to find a listing that fits the trip they are planning, including trips they have not fully articulated yet.

Two sides of the marketplace face discovery problems. Host side: new listings with no review history struggle to surface; the ranking algorithm rewards past bookings, creating a cold-start trap. Guest side: guests planning occasion-based trips can’t express what they need before they know where they’re going. Focus: guests.

Three scope options within guest discovery:

  • Search/ranking: 800+ signals, personalization exists. Improvements here are incremental.

  • Browse/explore: most underserved. Airbnb’s biggest browse bet, Categories, was discontinued September 2025 after three years.

  • Personalization/taste memory: requires usage history most guests don’t have.

Focus: browse/explore.

Clarifying questions:

User's avatar

Continue reading this post for free, courtesy of Lewis C. Lin.

Read the original on lewislin.substack.com

Comments

Nothing yet. Say the first thing.

    Sign in to join the conversation.